Debenhams Customer Service: Phone, Email, Contacts.

Debenhams
Average rating:  
 4 reviews
 by Cora
online shopping

They need to update the sales website when the items are sold out. I wasted my time and energy going through the site thinking I was getting a bargain. I'm so disappointed and would not recommend it. Be prepared for disappointment.

 by Clair Patricia Allan
Return of 2 parcels
City where company is located (optional): Newport

I returned 2 parcels to Debenhams via Hermes on the 13th August 2021. I am still waiting a refund (total £60.00.) 3 of their telephone numbers are "not recognised" nor was the e-mail delivered that I sent to them. Not good enough.

 by kay hammond
refunds not sent after weeks
City where company is located (optional): Sheffield

Disgusted with this failed shop.
I have been waiting over a month for a refund/ignored my letter to head office.
The website is out of date and needs closing down.Bombarded every day with emails promoting themselves but cant be bothered to give me over 100 pounds that i am owed/i am going to get in touch with a small claims court.

 by Sonia Hamilton
employee
City where company is located (optional): Harrow

I am writing this short message to the Head manager of The Debenhams Store, in Harrow, London. A text message was sent to the customer services number of The Debenhams Store, about an employee seen at The Wallis outlet, in spring/summer 2017. A deletion of the message was requested. Please could you check into this immediately. customer

Phone number: 0344 800 8877

Email: customerservices@debenhams.co.uk

Head Office address: 1 Chancery Ln, Debenham, Stowmarket IP14 6RN, UK.

Debenhams complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Debenhams

Call the Debenhams on their complaint number in the first instance on 0344 800 8877. If this does not resolve the issue for you, then you should write to the Debenhams via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.

Debenhams complaint contacts like Phone, email and support form

Complaint via Phone number : 0344 800 8877

Reservations From UK: 0344 800 8877

Complaint via Email : customerservices@debenhams.co.uk

Complaint via  Support Form : Debenhams Support Form

Debenhams complaint website : www.debenhams.com

Tweet: Debenhams

Corporate Head Office address

1 Chancery Ln, Debenham, Stowmarket IP14 6RN, UK.

Also Read: Currys complaints email & Phone number

Debenhams Business Hours

Monday: 9am – 5.30pm
Tuesday: 9am – 5.30pm
Wednesday: 9am – 5.30pm
Thursday: 9am – 5.30pm
Friday: 9am – 5.30pm
Saturday: Closed
Sunday: Closed

About Debenhams

Debenhams is a British multinational retailer operating under a department store format in the United Kingdom and Ireland with franchise stores in other countries. The company was founded in the eighteenth century as a single store in London and has now grown to 178 locations across the UK, Ireland and Denmark.

Debenhams complaint hours

Monday to Thursday 8.30 am to 6.30 pm
Friday 8.30 am to 5.30 pm
Saturday & Sunday CLOSED

More contact number’s of Debenhams

Large electricals & laptops: 01484 481361
Formal hire: 0808 901 9640
The Debenhams credit card: 0333 220 2519
Tripp Luggage: 020 7014 5876
Anything else, including questions about stores: 0344 800 8877

Products & Services

Fashion clothing, shoes, accessories, cosmetics, home and furniture, electricals, gifts, toys

Also Read: Co-op Food complaints email & Phone number

Hopefully, We helped you to get some genuine records for Debenhams Complaint information.

Use below complaint form to discuss problems you have had with Debenhams, or how they have handled your complaints. Initial complaints should be directed to Debenhams directly. You can find complaint contact details for Debenhams above.

People Also Ask

Q: Where is Debenhams head office Address?
A: 1 Chancery Ln, Debenham, Stowmarket IP14 6RN, UK.

Q: Who is the CEO of Debenhams Company?
A: Dan Finley was CEO of Debenhams Company.

Q: What are Debenhams Business Hours?
A: Monday – Friday 9am to 5.30pm and Saturday & Sunday was Closed.

Q: What is the Email of Debenhams Company?
A: Email: customerservices@debenhams.co.uk

 

Debenhams Customer Complaints

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Debenhams
Average rating:  
 4 reviews
 by Cora
online shopping

They need to update the sales website when the items are sold out. I wasted my time and energy going through the site thinking I was getting a bargain. I'm so disappointed and would not recommend it. Be prepared for disappointment.

 by Clair Patricia Allan
Return of 2 parcels
City where company is located (optional): Newport

I returned 2 parcels to Debenhams via Hermes on the 13th August 2021. I am still waiting a refund (total £60.00.) 3 of their telephone numbers are "not recognised" nor was the e-mail delivered that I sent to them. Not good enough.

 by kay hammond
refunds not sent after weeks
City where company is located (optional): Sheffield

Disgusted with this failed shop.
I have been waiting over a month for a refund/ignored my letter to head office.
The website is out of date and needs closing down.Bombarded every day with emails promoting themselves but cant be bothered to give me over 100 pounds that i am owed/i am going to get in touch with a small claims court.

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