How to make a Complaint to Center Parcs
Complaints handling is available on the Center Parcs website via ‘Customer Support.’ The first step is to call on the complaints line 03448 267 723. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and contact page.
Center Parcs complaint contacts like Phone, email and support form
Complaint via Phone number: 03448 267 723
The Complaint via Email: guestservices.uk@centerparcs.co.uk
Complaint via Support Form: Center Parcs Support Form
Center Parcs complaint website: www.centerparcs.co.uk
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Corporate Head Office address
One Edison Rise, New Ollerton, Newark, Nottinghamshire NG22 9DP United Kingdom
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About Center Parcs
The story of Center Parcs is one that has many chapters, and many pages still to fill. Whilst we have been operating in the UK since 1987, the story of Center Parcs really began in 1968, near the village of Reuver in The Netherlands. A Dutch businessman, named Piet Derksen, opened a holiday village at De Lommerbergen, called Sporthuis Centrum – with accommodation in the form of tents, this was a far cry from the Center Parcs we know today. But this was the first step on the Center Parcs journey.
As the business evolved and grew, tents became lodges and Sporthuis Centrum became Center Parcs. By 1987, when the first village opened in the UK, there were already Center Parcs villages in The Netherlands, Belgium and France. The first village in the UK, Center Parcs Sherwood Forest in Nottinghamshire, opened in 1987, closely followed by Center Parcs Elveden Forest in Suffolk, which opened in 1989. Six years later, Center Parcs Longleat Forest in Wiltshire was added to the family.
People Also Ask
I have a problem with my gift card?
If you have purchased a gift card and need support, please call 0844 77 44 277
Does the card need to be activated?
If you purchased your gift card at one of our villages, it’s ready to go and doesn’t require any activation. If the gift card was purchased through the website, for security reasons the gift card needs to be activated once received. Simply follow the instructions above for activation and you’re good to go.
How do I make a complaint?
Please send an email outlining your concerns to pre-arrivals.services@centerparcs.co.uk.
Are the cards plastic?
No, each card is cardboard and fully biodegradable.
Can I purchase a gift card during my stay?
Yes, gift cards will be on sale during your time on village. As all our villages are now cashless and paperless, we do not accept cash to purchase gift cards.
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Hopefully, we helped you to get some genuine records for Center Parcs Complaint information.
Use below complaint form to discuss problems you have had with Center Parcs, or how they have handled your complaints. Initial complaints should be directed to Center Parcs directly. You can find complaint contact details for Center Parcs above.