How to make a Complaint to Asda Tyres
Asda Tyres have a complaints line on 0800 9520 395 (Monday – Friday: 8:30 am – 5:30 pm, Saturday: 8:30 am – 1:30 pm, Sunday: Closed) where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
Asda Tyres complaint contacts like Phone, email and support form
Complaint via Phone number : 0800 9520 395
Complaint via Email : firstname.lastname@example.org
The Complaint via Support Form : Asda Tyres Support Form
Asda Tyres complaint website : asdatyres.co.uk
Corporate Head Office address
Great Wilson St, Leeds LS11 5AD
Also Read: Baker Ross complaints email & Phone number
About Asda Tyres
They distribute over 2.5million tyres every year and they have a constant stock of around 500,000 tyres to help give a faster, more efficient service with the lowest prices possible.
Asda Tyres have over 2500 accredited fitting centres in the UK, each of which offers great customer service and a fitting time to suit you.
Products & Services
Also Read: Asda Money complaints email & Phone number
Hopefully, We helped you to get some genuine records for Asda Tyres Complaint information.
Use below complaint form to discuss problems you have had with Asda Tyres , or how they have handled your complaints. Initial complaints should be directed to Asda Tyres directly. You can find complaint contact details for Asda Tyres above.
Asda Tyres Customer Complaints
Average rating: 3 reviews
Oct 29, 2022
City where company is located (optional): Livingston
Scratched my back drivers side bumper
Oct 29, 2022
Where is my car ! Tyres was guaranteed for last Saturday. Still no car or tyres . So where is my car .
City where company is located (optional): Bulwell Nottingham.
Will never use you again . Nor advice anyone to use you . Also why is my car still in the Asda garage . Cannot get to work.
Sep 24, 2022
Tyres Ann fitting service
City where company is located (optional): Hedon
Bought two new rear tyres fror my car as I had just picked up a nail in one, and it was to big for a repair. booked and paid for them on the website and then chose the closest garage with the earliest appointment slots
Turned up on time and the garage said they knew nothing of the appointment apart from when my tyres where dropped off that morning
Told they where to busy to fit them so suggested I ring round and try and find someone to help
Long story short found a garage to fit them and contacted asda to be reimbursed as I had to pay again to get them fitted
Sent e mail not answered despite saying they respond in 24 hours on the paperwork
After three attempts and literally 2 hours on hold got through to be told they don't reimburse fitting charges and that the garage shouldn't have actually given me the tyres (which I had paid for)
Apparently the garage and asda should have rescheduled another appointment, as the garage owner had already told me he was booked out for the next 3-4 days I was obviously expected to just carry on driving to work and ferrying the family around with the nail still in the tyre!!
I wish I had read the reviews before ordering. I have now learnt my lesson and won't be a repeat customer
the customer services are a joke
I will be taking this as far as I can as I am well out of pocket and will be looking to get my additional fitting costs returned
My advice is use a tyre company that actually knows what they are doing