Swatch Watches complaints email & Phone number

Last updated on February 3rd, 2024

How to make a Complaint to Swatch Watches

Swatch Watches provides full complaints handling accessible initially by telephone on (020) 7053 2514. If your complaint cannot be resolved at this stage, a series of steps to take and other contact options are available.

Swatch Watches complaint contacts like Phone, email and support form

Complaint via Phone number : (020) 7053 2514

Reservations From UK: 034 5899 1983

Complaint via Email : e-commerce@uk.swatchgroup.com

Complaint via Support Form : Swatch Watches Support Form

Swatch Watches complaint website : shop.swatch.com

Tweet: swatchUK

Corporate Head Office address

Orient Way, LMP11, The Trafford Centre, Trafford Park, Stretford, Manchester M17 8AA.

Also Read: Rotary Watches complaints email & Phone number

Swatch Watches Business Hours

Monday: 9am – 5.30pm
Tuesday: 9am – 5.30pm
Wednesday: 9am – 5.30pm
Thursday:9am – 5.30pm
Friday: 9am – 5.30pm
Saturday: Closed
Sunday: Closed

About Swatch Watches

Swatch is a Swiss watchmaker founded in 1983 by Nicolas Hayek and a subsidiary of The Swatch Group. The name Swatch is a contraction of “second watch”, as the watches were intended as casual, disposable accessories.

Swatch Watches complaint Hours

MONDAY TO SATURDAY 9 AM TO 5.30 PM

Products & Services

Wristwatches

Also Read: Rolex Watches complaints email & Phone number

Hopefully, We helped you to get some genuine records for Swatch Watches Complaint information.

Use below complaint form to discuss problems you have had with Swatch Watches, or how they have handled your complaints. Initial complaints should be directed to Swatch Watches directly. You can find complaint contact details for Swatch Watches above.

Other Complaints

Swatch Watches

Average rating:

2 reviews

Brody Scott

Mar 4, 2024

by Brody Scott

My fourteen-year-old Swatch watch was giving me trouble. An amazing Swatch employee (Danke, Chantal) from the Swatch international customer care section went above and beyond to resolve my issue as quickly and effectively as possible, and she did so in the greatest way imaginable. Chantal is deserving of a raise in salary.

I have never before encountered a customer service representative who showed me such effort, courtesy, understanding, and support. Huge congratulations to Swatch and Chantal for everything.

Rupert Ward

Feb 29, 2024

by Rupert Ward

I contacted Swatch because one of the links on my strap had broken and asked if they could send a new link or, in the event that they couldn't, if they could tell me which size replacement strap would fit (I didn't understand that section of their website).

The next thing I knew, I received an email from them informing me that a complimentary replacement strap had been sent and would arrive the following day! The new strap is far nicer than the previous one, and their customer service is amazing. Well done, Swatch!

Swatch Watches Customer Complaints

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Swatch Watches Customer Service: Phone, Email, Contacts.