Royal Doulton Customer Service: Phone, Email, Contacts.

Royal Doulton
Average rating:  
 2 reviews
 by Lucy Barnes

My daughter has great taste, so I bought her a whole dinner set. One of the cups had a cracked handle, but I called customer care right away, and the next day I received a replacement. Excellent customer service will win you over as a lifelong customer!

 by Cheryl
Both
City where company is located (optional): Stoke on Trent

Christmas presents arrived smashed. Tried to email/ phone customer services but no reply so re ordered goods. Since Christmas have been writing numerous emails and waiting on phone for half hour each time , to customer services!,,!! Does anybody work for Royal doulton customer service s? I just think 5hey put that music on!!

Phone number: 01782 282320

Email: customerservice.uk@royaldoulton.com

Head Office address: Stoke-on-Trent ST1 5NP, United Kingdom

Royal Doulton complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Royal Doulton

Royal Doulton provide a range of complaint handling options on their website. The first step is to phone the complaints line on 01782 282320.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Royal Doulton will handle your complaint and what communication to expect.

Royal Doulton complaint contacts like Phone, email and support form

Complaint via Phone number : 01782 282320

Orders placed: +44 (0)1782 282652

Complaint via Email : customerservice.uk@royaldoulton.com

Complaint via  Support Form : Royal Doulton Support Form

Royal Doulton complaint website : row.royaldoulton.com

Tweet: RoyalDoulton

Corporate Head Office address

Stoke-on-Trent ST1 5NP, United Kingdom.

Also Read: Raleigh complaints email & Phone number

Royal Doulton Business Hours

Monday: 10am – 4pm
Tuesday: 10am – 4pm
Wednesday: 10am – 4pm
Thursday: 10am – 4pm
Friday: 10am – 4pm
Saturday: Closed
Sunday: Closed

About Royal Doulton

Royal Doulton was an English ceramic manufacturing company producing tableware and collectables, dating from 1815. Operating originally in London. Three of its brands were Royal Doulton, Royal Albert and Mintons. These brands are now owned by WWRD Holdings Limited (Waterford Crystal, Wedgwood, Royal Doulton), based in Barlaston near Stoke-on-Trent.

Royal Doulton Complaint Hours

Monday-Friday, 9 am-5 pm GMT

Products & Services

Dinnerware, giftware, cookware, porcelain, glassware, collectables, jewellery, linens, curtains and lighting.

Also Read: Persil complaints email & Phone number

Hopefully, We helped you to get some genuine records for Royal Doulton Complaint information.

Use below complaint form to discuss problems you have had with Royal Doulton, or how they have handled your complaints. Initial complaints should be directed to Royal Doulton directly. You can find complaint contact details for Royal Doulton above.

People Also Ask

Q: Where is Royal Doulton head office Address?
A: Stoke-on-Trent ST1 5NP, United Kingdom.

Q: Who is the CEO of Royal Doulton Company?
A: John Doulton was CEO of Royal Doulton Company.

Q: What are Royal Doulton Business Hours?
A: Monday – Friday 10am to 4pm and Saturday & Sunday was Closed.

Q: What is the Email of Royal Doulton Company?
A: Email: customerservice.uk@royaldoulton.com

 

Royal Doulton Customer Complaints

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Royal Doulton
Average rating:  
 2 reviews
 by Lucy Barnes

My daughter has great taste, so I bought her a whole dinner set. One of the cups had a cracked handle, but I called customer care right away, and the next day I received a replacement. Excellent customer service will win you over as a lifelong customer!

 by Cheryl
Both
City where company is located (optional): Stoke on Trent

Christmas presents arrived smashed. Tried to email/ phone customer services but no reply so re ordered goods. Since Christmas have been writing numerous emails and waiting on phone for half hour each time , to customer services!,,!! Does anybody work for Royal doulton customer service s? I just think 5hey put that music on!!

Related Posts