KFC Customer Service: Phone, Email, Contacts.

KFC
Average rating:  
 32 reviews
 by Lorraine Anne Lydon
Food quality
City where company is located (optional): Kirkcaldy

Food was really awful 2 x burgers and chips

 by Marion Strotten
Your condiments in shops
City where company is located (optional): Broadwater

Why is there no sweeteners in your branches.My husband is diabetic so is unable to have sugar on his tea.l asked for some and was told you do not have it only sugar.Sad for the many people who are diabetic.McDonalds have it so why do you not have any please. ??????

 by Ryan
Zinger meal
City where company is located (optional): Newark

They charged me more than it should be and my burger wasnt even a whole burger im fuming

 by David Thelwell
Chicken and chips
City where company is located (optional): Uk

Never had such a bland meal ever greasy chicken and the chips worst IV ever had they need to change never again.

 by stephen strong
Drive through
City where company is located (optional): PENRITH

Sorry but this place is worse than pathetic, called in to so called drive through only to find it closed at 7.15pm, supposed to be open until 9pm, this is not the first time had issues with this place, always filthy with litter, 30/01/2022 Penrith, really need to get there act together, doesnt really warrant 1 star, hopeless.

 by Monty
Quality
City where company is located (optional): Edinburgh, Hermiston Gait

I'm a little disappointed with this store, they obviously use old dirty oil in their processes. From all the KFC I've had in my life and in Edinburgh alike this is probably the worst tasting and poor quality using branch. So I've convinced myself at some stage maybe it's just a once off that sometimes this happens, but then I actually did a third time but compared it this time to another KFC store in Edinburgh. It was evident, the restaurant I bought my chicken from at the other stores was bought first but this hermiston gait branch's chicken should have been fresher looking as I bought it last. The chicken was darker in appearance and fries looking tired cause I was trying to determine sanity and that I'm not just imagining it. I'll never buy their again because this is what happens when it's franchised to private ownership, they obviously cut corners, jeopardising quality and taste. Under staffing folk to cut corners and in return there's not efficiency is less of an urgency because they're of the opinion it would blow over because not enough people complain about it and if they do it'll not stand, normal arrogance of owners franchise, that's their attitude. I don't want to complain about petty things, but concerned at things that should've been done with pride especiallyfood, no? Not saying that some folk don't take pride at this store but dammit one's money is down the drain when you discover at home, the food you bought from KFC is looking unappetising, innit? Anyway I feel robbed when this happens, and I'll definitely rather stay clear from this store. Sorry to smear this branch but, let the truth be told, I find it of very poor quality. Not all their items is of lesser quality though but the fried products are poorly done. I hope one of KFC head office reads this report and investigate, so I'll probably wait a very long time to get a response, if ever. 🤷🏻‍♂️

 by Donald Shilts
Over Charged
City where company is located (optional): Noblesville IN

We have always liked the food and service we have received previously.
Today 10/31/21 at 12:59 pm, I ordered 2 $5:00 fillups. My ticket # 1745. One was the pot pie and mine was the chicken breast fill up. I thought you could get 2 sides and I told the lady I wanted the small cold slaw. She gave me gravey, which I didn't order and she charged me extra for the cold slaw. When I asked for the correction she told me that needed to bring back the item i didn't order. Again, this is the Noblesville, IN store #G135803. I live in Westfield, IN and when we want KFC we go to this KFC store because of the great quality food and service. I think that it is not right for me to have to drive back from Westfield just to return an small container of gravy of which I didn't order. I ordered two $5 Fill Ups and was charged $14:79. This is not the way to treat a customer that drives an extra distant because of their previously fine chicken and previous fine service.

 by Joanne dachnowski
food
City where company is located (optional): Henderson nv

Ordered orignal recepie the chicken was so over cooked ordered 8piece meal got 1breast 4 wings 3legs so over cooked couldnt even eat it tried calling store no answer got a case number from kfc replied all info needed for my ticket been almost o month no reply no No answer from corporate never eat there again

 by beverly hicks
City where company is located (optional): Louisville

I have all ready put in a complaints in July no one has gotten back with me. case #00553326 if you can please get back with me

 by Daniel gumbrell
Not getting what we ordered
City where company is located (optional): Guildford

I have order from kfc on the just eat Deliveroo apps and every time there is something missing the delivery company say they can’t do any thing that it lies with kfc but there never answer the phone for us to complain this has happened the last 4 times chips or chicken always missing don’t order kfc off theses apps as you will never get what you ordered joke really

Phone number: 0345 753 2532

Email: -

Head Office address: orion gate, Guildford Rd, Woking GU22 7NJ, UK

KFC complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to KFC

KFC operates an easy to follow complaints procedure. The first step is to call the complaints line on 0345 753 2532. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how KFC will handle your complaint and what they require from you.

KFC complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 753 2532

Reservations From UK: 0345 753 2532

Complaint via Email : –

Complaint via  Support Form : KFC Support Form

KFC complaint website : www.kfc.co.uk

Tweet: KFC_UKI

Corporate Head Office address

orion gate, Guildford Rd, Woking GU22 7NJ, UK

Also Read: J D Wetherspoon complaints email & Phone number

KFC Business Hours

Monday: 10.30am – 9.45pm
Tuesday: 10.30am – 9.45pm
Wednesday: 10.30am – 9.45pm
Thursday: 10.30am – 9.45pm
Friday: 10.30am – 9.45pm
Saturday: 10.30am – 9.45pm
Sunday: 10.30am – 9.45pm

About KFC

KFC is an American fast food restaurant chain. It is the world’s second-largest restaurant chain after McDonald’s, with 22,621 locations globally in 136 countries as of December 2018.

KFC Complaints Hour

8 am – 11 pm, 7 days a week

Products & Services

Fried chicken
Chicken sandwiches
Wraps
French fries
Soft drinks
Salads
Desserts
Breakfast
Krushems

Also Read: Harry Ramsden’s complaints email & Phone number

Hopefully, We helped you to get some genuine records for KFC Complaint information.

Use below complaint form to discuss problems you have had with KFC, or how they have handled your complaints. Initial complaints should be directed to KFC directly. You can find complaint contact details for KFC above.

People Also Ask

Q: Where is KFC head office Address?
A: orion gate, Guildford Rd, Woking GU22 7NJ, UK.

Q: Who is the CEO of KFC Company?
A: Sabir Sami was CEO of KFC Company.

Q: What are KFC Business Hours?
A: Monday – Sunday was 10.30am to 9.45pm.

 

KFC Customer Complaints

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

KFC
Average rating:  
 32 reviews
 by Lorraine Anne Lydon
Food quality
City where company is located (optional): Kirkcaldy

Food was really awful 2 x burgers and chips

 by Marion Strotten
Your condiments in shops
City where company is located (optional): Broadwater

Why is there no sweeteners in your branches.My husband is diabetic so is unable to have sugar on his tea.l asked for some and was told you do not have it only sugar.Sad for the many people who are diabetic.McDonalds have it so why do you not have any please. ??????

 by Ryan
Zinger meal
City where company is located (optional): Newark

They charged me more than it should be and my burger wasnt even a whole burger im fuming

Page 1 of 11:
«
 
 
1
2
3
 
»
 

Related Posts