Homebase complaints number & email.

Homebase
Average rating:  
 4 reviews
by Navraj Sidhu on Homebase
City where company is located (optional): St Leonards on Sea

Refusing to refund me for item that was not delivered. Refusing to respond to any of my emails. The owe me money.

by Andrea Wright on Homebase
Late delivery/no reply from several emails

I ordered paint, with a 10 day delivery date. I tried to contact Homebase to see where my order was after 3 weeks, no reply! I tried to cancel order after 6 weeks. I have emailed 4 times now, no reply from any email. Now the paint has turned up and I still want a refund. Service is terrible, communication is non existent and I will not ever order from Homebase again!!

by John on Homebase
delivery of an on line order
City where company is located (optional): Norwich

I was given up to 14 day delivery slot, still waiting and its 20 days ,good system or what.

Sent 3 emails and no answer, last time i go through there doors.

by Pat Hughes on Homebase
Customer Services

If I could give this company I minus I would. Their customer service does not appear to exist. They dont respond to emails or answer the phone. They are useless. I paid extra for a named delivery it hasnt arrived and I have no way of knowing if it ever will simply because I cant speak to anyone at the company. Dont use them, I shant do so ever again.

Homebase complaints number & email

Complaint Phone number: 0345 077 8888

Complaint Email: customer.feedback@homebase.co.uk

Tweet: Homebase

Website: https://www.homebase.co.uk/

Head Office address: Witan Gate House, 500-600 Witan Gate West, Milton Keynes,
Buckinghamshire, MK9 1SH, United Kingdom

Get verified information about Homebase complaints email & Phone number. If you wish to complain to the Homebase, then call the complaints line on 0345 077 8888. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure.

Last updated on July 23rd, 2019

How to make a Complaint to Homebase

Call the Homebase on their complaint number in the first instance on 0345 077 8888. If this does not resolve the issue for you, then you should write to the Homebase via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.
 
 

Homebase complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 077 8888

Reservations From UK:

Complaint via Email : customer.feedback@homebase.co.uk

Complaint via  Support Form : Homebase Support Form

Homebase complaint website : www.homebase.co.uk

Tweet: Homebase_uk

Corporate Head Office address

Witan Gate House,
500-600 Witan Gate West,
Milton Keynes,
Buckinghamshire,
MK9 1SH,
United Kingdom
 
 
Also Read: Garnier complaints email & Phone number
 
 

About Homebase

Founded in 1979, Homebase is one of the UK’s leading home improvement and garden retailers. Its product range includes painting and decorating, plants, garden tools and accessories, and kitchens – all available in-store.
 
 

Homebase complaint hours

Mon to Fri 8 am – 6 pm

Sat 9 am – 6 pm

Sun 10 am – 4 pm
 
 

Products & Services

DIY tools
Paint & decor
Outdoor living
Kitchens
Bathrooms
Gardening
 
 
Also Read: Dyson complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Homebase Complaint information.

Use below complaint form to discuss problems you have had with Homebase, or how they have handled your complaints. Initial complaints should be directed to Homebase directly. You can find complaint contact details for Homebase above.
 

 

Homebase Customer Complaints

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Homebase
Average rating:  
 4 reviews
by Navraj Sidhu on Homebase
City where company is located (optional): St Leonards on Sea

Refusing to refund me for item that was not delivered. Refusing to respond to any of my emails. The owe me money.

by Andrea Wright on Homebase
Late delivery/no reply from several emails

I ordered paint, with a 10 day delivery date. I tried to contact Homebase to see where my order was after 3 weeks, no reply! I tried to cancel order after 6 weeks. I have emailed 4 times now, no reply from any email. Now the paint has turned up and I still want a refund. Service is terrible, communication is non existent and I will not ever order from Homebase again!!

by John on Homebase
delivery of an on line order
City where company is located (optional): Norwich

I was given up to 14 day delivery slot, still waiting and its 20 days ,good system or what.

Sent 3 emails and no answer, last time i go through there doors.

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