Bang & Olufsen complaints number & email.

Bang & Olufsen
Average rating:  
 1 reviews
by G. Santos-Mitchell on Bang & Olufsen
BeoPlay H3 Headphones
City where company is located (optional): Wokingham

These H3 earbuds were purchased last May/June for Fathers Day present.

Prior to lockdown, they developed a fault whereby signal/sound was heard intermittently from either RH / LH channels, when jackplug was removed and re-inserted, this made no difference, as it sometimes cut all signal completely.

Further checking on the InterWeb confirmed this is not a one-off issue with B&O rather an inherent problem with the unit. There is some 11 months still left on B&O's 2 yr warranty, but as I don't possess a receipt, they are dismissing the warranty claim out of hand, even though the product registration was submitted onto their system. Would I buy B&O again, or recommend B&O products ?? Probably NOT, if it was based upon their abysmal after-sales customer services. One must therefore question whether B&O's mission statement claim of producing "premium products" has more to do with "price positioning" rather than the actual quality of components, build quality and quality control at point-of-dispatch. I suspect these products are sub-contracted out to a third-party (Chinese) manufacturer, and bought on a best price deal !! Perhaps B&O should not forget, that it is their name on the product they sell, their choice of buying the cheapest quote, and selling at the highest price, is a sad reflection on a misplaced business strategy. Companies do not get a second chance... to make a first impression !! Think on !!

Bang & Olufsen complaints number & email

Complaint Phone number: +442039361483

Complaint Email: ecom-support@bang-olufsen.com

Tweet: Bang & Olufsen

Website: https://www.bang-olufsen.com/en

Head Office address: 110 Wharfedale Rd, Winnersh, Wokingham RG41 5RB, UK

Get verified information about Bang & Olufsen complaints email & Phone number. If you wish to complain to the Bang & Olufsen, then call the complaints line on +442039361483. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure.

Last updated on July 23rd, 2019

How to make a Complaint to Bang & Olufsen

Call the Bang & Olufsen on their complaint number in the first instance on +442039361483 (Always available 24/7). If this does not resolve the issue for you, then you should write to the bank via the online form on their website or by letter and proceed through their complaints handling process.
 
 

Bang & Olufsen complaint contacts like Phone, email and support form

Complaint via Phone number : +442039361483

Reservations From UK:

Complaint via Email : ecom-support@bang-olufsen.com

Complaint via  Support Form : Bang & Olufsen Support Form

Bang & Olufsen complaint website : www.bang-olufsen.com

Tweet: BangOlufsen

Corporate Head Office address

110 Wharfedale Rd, Winnersh,
Wokingham RG41 5RB, UK
 
 
Also Read: Apple complaints email & Phone number
 
 

About Bang & Olufsen

Bang & Olufsen is a high-end Danish consumer electronics company that designs and manufactures audio products, television sets, and telephones.
B&O products often have a unique appearance and user-interface. B&O uses a Beo prefix for the names of its product lines.
 
 

Products & Services

High-end audio
 
 
Also Read: AGA complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Bang & Olufsen Complaint information.

Use below complaint form to discuss problems you have had with Bang & Olufsen, or how they have handled your complaints. Initial complaints should be directed to Bang & Olufsen directly. You can find complaint contact details for Bang & Olufsen above.
 

 

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Bang & Olufsen
Average rating:  
 1 reviews
by G. Santos-Mitchell on Bang & Olufsen
BeoPlay H3 Headphones
City where company is located (optional): Wokingham

These H3 earbuds were purchased last May/June for Fathers Day present.

Prior to lockdown, they developed a fault whereby signal/sound was heard intermittently from either RH / LH channels, when jackplug was removed and re-inserted, this made no difference, as it sometimes cut all signal completely.

Further checking on the InterWeb confirmed this is not a one-off issue with B&O rather an inherent problem with the unit. There is some 11 months still left on B&O's 2 yr warranty, but as I don't possess a receipt, they are dismissing the warranty claim out of hand, even though the product registration was submitted onto their system. Would I buy B&O again, or recommend B&O products ?? Probably NOT, if it was based upon their abysmal after-sales customer services. One must therefore question whether B&O's mission statement claim of producing "premium products" has more to do with "price positioning" rather than the actual quality of components, build quality and quality control at point-of-dispatch. I suspect these products are sub-contracted out to a third-party (Chinese) manufacturer, and bought on a best price deal !! Perhaps B&O should not forget, that it is their name on the product they sell, their choice of buying the cheapest quote, and selling at the highest price, is a sad reflection on a misplaced business strategy. Companies do not get a second chance... to make a first impression !! Think on !!

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