TK Maxx Customer Service: Phone, Email, Contacts.

TK Maxx
Average rating:  
 3 reviews
 by Robyn
Online ordering
City where company is located (optional): Belfast

I’m writing to report my continued disappointment with Tk Maxx online shopping service. Multiple times now I have ordered items that have been broken or have not arrived when purchasing next day delivery. Despite this I have placed multiple large orders (over £100) many days after the fact I am to be told that items have been cancelled. This time the order was made up of ‘to be’ presents for a special birthday. I think in this day and age online ordering services should not allow that items become unavailable/cancelled long after ordering.

I am really fed up with this and I am deferred from ordering online with TK MAXX in the future again. I am miles from the closest store and work the NHS therefore don’t always have time to travel.

 by Ben Tuyak
Till and Floor
City where company is located (optional): Brighton

Its not a complaint. If it's anything, its a COMPLIMENT!!!
I went to shop for my joggers as I am about to start a daily fitness routine. While I was there I saw a scooter for children and I decided to pick two up, each one were different make. I couldn't see what age it was for so I waited until I went to pay. I was in the cue and when it was my turn to pay I was greeted by a white male with slick back dark long hair, 6 foot tall, with rhomboid body shape, oval-shaped face and very attractive young man behind the till counter. I asked at what age a child is suitable for both scooters and he immediately knew where to look on the box. I felt embarrassed of myself for not seeing the massive print in front of the box but this gentleman reassured me that i wasn't the only one. I brought two joggers too but I changed my mind. He then went on to explain the benefit of wearing those joggers if I were to use those for exercising. Unfortunately, he couldn't convince me to buy them because the scooter was my priority as I was buying it for my Godson's birthday. This guy was brilliant in every way. He was focused, engaging, friendly, calm, efficient, attentive and an active listener. He knows his product too. He bears a positive attitude right there with him behind that counter. This guy's name is TONY, my hero of the day. The fact that he didn't mind me flirting with him shows that this gentleman is a team player. Tony cares about making his customers happy. Great service TK Maxx. Great service from TONY!!!! Thank you for my Excellent Customer Experience.

 by Clare daily
Manager Zoe
City where company is located (optional): Taplow SLO

I was shopping at tkmaxx Taplow Slough a couple of weeks ago and noticed that the Manager of that store (Zoe) had made rude comments to other members of staff saying that she is British and that is why she is a manager.This is not the first time this has happened. Customers are shopping and spending money to get good customer service not to listen to rascist comments by members of staff especially manager.

Write a review

Phone number: 01923 473561

Email: customerservice@tkmaxx.com

Head Office address: Unit D, The Broadwalk Centre, Station Rd, London HA8 7BD, United Kingdom

TK Maxx complaints number & email

Last updated on January 26th, 2024

How to make a Complaint to TK Maxx

Complaints handling is available on the TK Maxx website via ‘Customer Support.’ The first step is to call on the complaints line 01923 473561 . If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

TK Maxx complaint contacts like Phone, email and support form

Complaint via Phone number : 01923 473561

The Complaint via Email : customerservice@tkmaxx.com

Complaint via  Support Form : TK Maxx Support Form

TK Maxx complaint website : tkmaxx.com/uk/en

Tweet: TKMaxx_UK

Corporate Head Office address

Unit D, The Broadwalk Centre, Station Rd, London HA8 7BD, United Kingdom.

Also Read: Littlewoods complaints email & Phone number

TK Maxx Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 8pm
Sunday: 12am – 6pm

About TK Maxx

TK Maxx is part of the TJX Companies family and first launched in the UK and Ireland in 1994. It sells men’s, women’s and children’s apparel and shoes, toys, bath and beauty, accessories, and home products ranging from furniture to kitchen utensils.

Products & Services

Clothing
Footwear
Bedding and domestics
Toys and giftware

Also Read: Toolstation complaints email & Phone number

Hopefully, We helped you to get some genuine records for TK Maxx Complaint information.

Use below complaint form to discuss problems you have had with TK Maxx , or how they have handled your complaints. Initial complaints should be directed to TK Maxx directly. You can find complaint contact details for TK Maxx above.

People Also Ask

Q: Where is TK Maxx head office Address?
A: Unit D, The Broadwalk Centre, Station Rd, London HA8 7BD, United Kingdom.

Q: Who is the CEO of TK Maxx Company?
A: Ernie Herrman was CEO of TK Maxx Company.

Q: What are TK Maxx Business Hours?
A: Monday – Saturday 8am to 8pm and Sunday was 12am to 6pm.

Q: What is the Email of TK Maxx Company?
A: Email: customerservice@tkmaxx.com.

Other Complaints

 

TK Maxx Customer Complaints

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

TK Maxx
Average rating:  
 3 reviews
 by Robyn
Online ordering
City where company is located (optional): Belfast

I’m writing to report my continued disappointment with Tk Maxx online shopping service. Multiple times now I have ordered items that have been broken or have not arrived when purchasing next day delivery. Despite this I have placed multiple large orders (over £100) many days after the fact I am to be told that items have been cancelled. This time the order was made up of ‘to be’ presents for a special birthday. I think in this day and age online ordering services should not allow that items become unavailable/cancelled long after ordering.

I am really fed up with this and I am deferred from ordering online with TK MAXX in the future again. I am miles from the closest store and work the NHS therefore don’t always have time to travel.

 by Ben Tuyak
Till and Floor
City where company is located (optional): Brighton

Its not a complaint. If it's anything, its a COMPLIMENT!!!
I went to shop for my joggers as I am about to start a daily fitness routine. While I was there I saw a scooter for children and I decided to pick two up, each one were different make. I couldn't see what age it was for so I waited until I went to pay. I was in the cue and when it was my turn to pay I was greeted by a white male with slick back dark long hair, 6 foot tall, with rhomboid body shape, oval-shaped face and very attractive young man behind the till counter. I asked at what age a child is suitable for both scooters and he immediately knew where to look on the box. I felt embarrassed of myself for not seeing the massive print in front of the box but this gentleman reassured me that i wasn't the only one. I brought two joggers too but I changed my mind. He then went on to explain the benefit of wearing those joggers if I were to use those for exercising. Unfortunately, he couldn't convince me to buy them because the scooter was my priority as I was buying it for my Godson's birthday. This guy was brilliant in every way. He was focused, engaging, friendly, calm, efficient, attentive and an active listener. He knows his product too. He bears a positive attitude right there with him behind that counter. This guy's name is TONY, my hero of the day. The fact that he didn't mind me flirting with him shows that this gentleman is a team player. Tony cares about making his customers happy. Great service TK Maxx. Great service from TONY!!!! Thank you for my Excellent Customer Experience.

 by Clare daily
Manager Zoe
City where company is located (optional): Taplow SLO

I was shopping at tkmaxx Taplow Slough a couple of weeks ago and noticed that the Manager of that store (Zoe) had made rude comments to other members of staff saying that she is British and that is why she is a manager.This is not the first time this has happened. Customers are shopping and spending money to get good customer service not to listen to rascist comments by members of staff especially manager.

Related Posts