How to make a Complaint to Selfridges
Complaints handling is available on the Selfridges website via ‘Customer Support.’ The first step is to call on the complaints line 0800 123 400. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and contact page.
Selfridges complaint contacts like Phone, email and support form
Complaint via Phone number: 0800 123 400
The Complaint via Email:
Complaint via Support Form: Selfridges Support Form
Selfridges complaint website: www.selfridges.com/GB/en
Corporate Head Office address
400 Oxford St, London W1A 1AB
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Selfridges is more than a shop. It is a landmark destination and social canter where everyone is welcome. Powered by imagination and filled with creative spirit, we invite collaboration and congregation. From our in-house cinema, restaurants and bars, skate bowl and extraordinary cultural program to our ever-evolving roster of collaborators – artists, designers and innovative new brands – we are a creative playground in which to discover and share new ideas.
The only store to be named Best Department Store in the World four times, Selfridges is committed to transformational change across all platforms to make the act of shopping responsible, purposeful and riotously fun.
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Use below complaint form to discuss problems you have had with Selfridges, or how they have handled your complaints. Initial complaints should be directed to Selfridges directly. You can find complaint contact details for Selfridges above.