Pets at Home Customer Service: Phone, Email, Contacts.
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Phone number: 0800 328 4204


Head Office address: Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom.

Pets at Home  complaints number & email

Last updated on February 2nd, 2024

How to make a Complaint to Pets at Home

Complaints handling is available on the Pets at Home website via ‘Customer Support.’ The first step is to call on the complaints line 0800 328 4204. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and contact page.

Pets at Home complaint contacts like Phone, email and support form

Complaint via Phone number: 0800 328 4204

The Complaint via Email:

Complaint via Support Form: Pets at Home Support Form

Pets at Home complaint website:

Tweet: PetsatHome

Corporate Head Office address:

Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom.

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Pets at Home Business Hours

Monday: 9am – 8pm
Tuesday: 9am – 8pm
Wednesday: 9am – 8pm
Thursday: 9am – 8pm
Friday: 9am – 8pm
Saturday: Closed
Sunday: Closed

About Pets at Home

Our stores represent a unique environment and provide a practical, fun and unique experience for pet owners. We’ll help owners select the right food for their pet with nutrition consultations, help test the water is safe for their fish tank before new fish are introduced and help socialize a new puppy with socialization and training classes – and much more. We’re also online and our customers can order their pet products for home delivery or collect in store.

Because we are a specialist pet care business everything we sell is tested specifically for pets, which is something we believe makes us unique, giving the customer peace of mind that they are buying a quality item which has been responsibly sourced and tested and is specific to an animal. When we sell a pet to a new owner, we use our unique Pet Pad process which ensures a perspective owner understands the welfare needs of their pet to be, asking customers to sign to say they have understood how to look after their new family addition.

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Hopefully, we helped you to get some genuine records for Pets at Home Complaint information.

Use below complaint form to discuss problems you have had with Pets at Home, or how they have handled your complaints. Initial complaints should be directed to Pets at Home directly. You can find complaint contact details for Pets at Home above.

People Also Ask

Q: Where is Pets at Home head office Address?
A: Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom.

Q: Who is the CEO of Pets at Home Company?
A: Lyssa McGowan was CEO of Pets at Home Company.

Q: What are Pets at Home Business Hours?
A: Monday – Friday 9am to 8pm and Saturday & Sunday was Closed.

Q: What is the Email of Pets at Home Company?
A: Email:


Pets at Home Customer Complaints

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