How to make a Complaint to Hornby
You should call Hornby complaints line in the first instance on +44 (0)1843 233525 or +44 (0)1843 233512. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.
Hornby complaint contacts like Phone, email and support form
Complaint via Phone number : +44 (0)1843 233525 or +44 (0)1843 233512
Reservations From UK:
Complaint via Email : firstname.lastname@example.org
Complaint via Support Form : Hornby Support Form
Hornby complaint website : www.hornby.com
Corporate Head Office address
The Gateway, Innovation Way Discovery Park, Sandwich CT13 9FF, UK
Hornby Railways is a British model railway brand. Its roots date back to 1901, when founder Frank Hornby received a patent for his Meccano construction toy. The first clockwork train was produced in 1920.
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Use below complaint form to discuss problems you have had with Hornby, or how they have handled your complaints. Initial complaints should be directed to Hornby directly. You can find complaint contact details for Hornby above.