PC World complaints number & email.

PC World
Average rating:  
 7 reviews
 by Mike Lacey
Returns and support
City where company is located (optional): Bristol

PC World are the worst company I have ever dealt with. Their support is crap. they leave you on hold for hours and never transfer you to the right department.

 by Laura Wilkin
care plan

Absolutely shocking service. I purchased a care plan however when I actually needed to use this service there is no care shown at all. The customer service is appalling that is when you can actually get to speak to someone who doesn't hang up on you then no one listens to reasons why you are calling. My request to speak to a manager was refused!! I would highly recommend steering clear of Currys at all costs as if you have an issue they are absolutely no help at all!

 by Dean
Online account and store
City where company is located (optional): Exeter

This Company is one big joke I will never buy from them again, had faulty headphones witch is still under warranty but getting exchange is near on impossible as didn’t have in stock could not log into my online account as they’ve got problems with there website and Staff in the Exeter store are next to useless when it comes to helping you good luck returning anything to the store because I have tried and it’s bad there is no option for online help for your account password, when you ring up for help with your online account I got hung up on three times and even passed to a different colleague they did not even know why I got past to them shocking customer services I even got told by one of the colleagues behind the desk in the Exeter store that if I put my email in it would tell me when it was back in stock this is not the case because you have to add it to the basket and pay for the item so the only way I could do is to buy the item at full price then take back for refund and get exchanged but why couldn’t someone told me this after three visits to the store to see if they had in stock wow!! There complaint number is just the same number for customer services but there is no option to take you to get through to complaints you just get hung up on laughable no!

 by John Scott
Service for my 65 Samsung tv
City where company is located (optional): Kirkcaldy

This is the worst experience i have ever had by company i had a 65 inch tv that was faulty after owning for two and a half years i finally got through to team know how as the manager of the store isn't aloud to sort this out for me you have to ring up and sort the repair out yourself and you be lucky to get through to them with in the hour . so here it is they had my tv for two weeks cant repair it gave me a E Voucher for £1000 which i couldn't get the same specification tv i had to ring up again which took over a hour to get through to them told them this they said they need 72 hours to decide on what to do they got back to me with a better offer of £1200 which i accepted you think that be the end of the matter but they just sent me a other E Voucher of £100.

so am short of £100 i have tried to ring up for last 2 days and have been cut of 3 time after over a hour on hold each time by the way.

I bought my tv out of pc world in Kirkcaldy and the manager said it shocking the way they changed things as the manager used to sort this out in store which was so easy for the customer but now its a nightmare and even worse i can only spend this voucher in pc world which i don't want to as this service is shit. i will put this review up with my details in the hope i don't have to ring team know how.

Ref 752938

jscottie86@hotmail.co.uk

am no betting i will get a reply but you never know

 by Raheel malik
City where company is located (optional): Rochdale

On a normal business day parked on your car park thinking pc world is open. After years of giving my custom to you disappointed getting a ticket from vehicle control services. In the middle of the pandemic I thought it was safe to park away from the crowded area. Ticket reference is vcs6025936. It’ll be nice if you can resolve this matter with vcs and I no there are other people upset by this as well.

 by Jessie Brunswig
Unlawful charging
City where company is located (optional): Fountain Hils

PC World LLC sucks. All the numbers listed on the web, including at least one of their emails, are no good and either there's no answer or the numbers are no good. They tried to charge my account $399.99 for a service I didn't sign up for. My BOA Fraud Division has been notified. I can't get a confirmation of cancellation even though I initially got a hold of a Nick Sanders and Roger Kent at chuchadbs24@gmail.com. I fear this company is a fraud. They don't even deserve a 1 star rating.

 by glenn miller
customer care
City where company is located (optional): bournemouth

My partner put in a computer for repair on the 23 February. It was then sent off to MSI for repair, Repaired by MSI and delivered back to Mallard Rd, Bournemouth Branch on the 23rd March.

Since the 23rd of February we have received NO courtesy calls or any correspondence of any kind. We have tried the numbers on the website none of which allowed us to speak to a human and continually sent us around in circles.

Today is the 1st of July, my partner went down to Mallard rd store. to which she was told, her computer was not there and had been sent to a warehouse as the store could not hold it there over the lockdown period for insurance purposes , which quite frankly i think is unbelievable. And it could now take a considerable amount of time to locate the computer, and they will email her when it is finally found. this is by far no kind of customer care, as i have already stated not even a courtesy call has been received by ourselves.

The service has been disgusting and we have both said we will never be using Currys again, which is a shame as we are also Professional Vloggers and are always upgrading our technical equipment for YouTube. I look forward to a speedy response from yourselves. Mr Glenn Miller.

PC World complaints number & email

Complaint Phone number: 0344 561 1234

Complaint Email: customer.services@pcworld.co.uk

Website: https://www.pcworld.co.uk

Head Office address: PO Box 1684, Sheffield, S2 5YA

Get verified information about PC World complaints email & Phone number. If you wish to complain to the PC World, then call the complaints line on 0344 561 1234. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure.

How to make a Complaint to PC World

Call the PC World on their complaint number in the first instance on 0344 561 1234. If this does not resolve the issue for you, then you should write to the PC World via the online form on their website or by letter and proceed through their complaints handling process.

PC World complaint contacts like Phone, email and support form

Complaint via Phone number : 0344 561 1234

PC World Sales: 0344 561 0000

Complaint via Email : customer.services@pcworld.co.uk

Complaint via  Support Form : PC World Support Form

PC World complaint website : www.pcworld.co.uk

Tweet: curryspcworld

Corporate Head Office address

PO Box 1684
Sheffield
S2 5YA

Also Read: Pampers complaints email & Phone number

About PC World

PCWorld, is a global computer magazine published monthly by IDG. It offers advice on various aspects of PCs and related items, the Internet, and other personal technology products and services.

PC World complaint hours

Monday: 8 am – 8 pm
Tuesday: 8 am – 8 pm
Wednesday: 8 am – 8 pm
Thursday: 8 am – 8 pm
Friday: 9 am – 6 pm
Saturday: 8 am – 6 pm
Sunday: 9 am – 6 pm

Products & Services

Laptops
Desktops
iPad & Tablets
Software
Accessories

Also Read: Ocado complaints email & Phone number

Hopefully, We helped you to get some genuine records for PC World Complaint information.

Use below complaint form to discuss problems you have had with PC World, or how they have handled your complaints. Initial complaints should be directed to PC World directly. You can find complaint contact details for PC World above.

 

PC World Customer Complaints

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PC World
Average rating:  
 7 reviews
 by Mike Lacey
Returns and support
City where company is located (optional): Bristol

PC World are the worst company I have ever dealt with. Their support is crap. they leave you on hold for hours and never transfer you to the right department.

 by Laura Wilkin
care plan

Absolutely shocking service. I purchased a care plan however when I actually needed to use this service there is no care shown at all. The customer service is appalling that is when you can actually get to speak to someone who doesn't hang up on you then no one listens to reasons why you are calling. My request to speak to a manager was refused!! I would highly recommend steering clear of Currys at all costs as if you have an issue they are absolutely no help at all!

 by Dean
Online account and store
City where company is located (optional): Exeter

This Company is one big joke I will never buy from them again, had faulty headphones witch is still under warranty but getting exchange is near on impossible as didn’t have in stock could not log into my online account as they’ve got problems with there website and Staff in the Exeter store are next to useless when it comes to helping you good luck returning anything to the store because I have tried and it’s bad there is no option for online help for your account password, when you ring up for help with your online account I got hung up on three times and even passed to a different colleague they did not even know why I got past to them shocking customer services I even got told by one of the colleagues behind the desk in the Exeter store that if I put my email in it would tell me when it was back in stock this is not the case because you have to add it to the basket and pay for the item so the only way I could do is to buy the item at full price then take back for refund and get exchanged but why couldn’t someone told me this after three visits to the store to see if they had in stock wow!! There complaint number is just the same number for customer services but there is no option to take you to get through to complaints you just get hung up on laughable no!

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