Parcelhero Customer Service: Phone, Email, Contacts.

Parcelhero
Average rating:  
 2 reviews
 by Richard Harrison
Service and complints procedure
City where company is located (optional): Dewsbury

Having paid Parcelhero to organise a courier to deliver a parcel to USA they returned my parcel without delivering and then said I have to pay £121 return fee via paypal. I contacted Paypal as I did not pay via paypal so parcelhero did not have my paypal details. Contacted DHL direct and they said they will refund the non delivery.

The insulting and abusive replies from the customer services refused to repay and insult me.

Oh and did I not mention, that I hand delivered a parcel to a UK customer as the courier I paid Parcelhero to organise didn't turn up. Guess what they say they did collect and deliver the parcel.

 by ERicW
company

Scammers. Initially appear great but they repeatedly use a scam they refer to as an audit to take additional funds claiming parcels were the wrong size and weight. Despite being supplied with evidence to the contrary and the couriers they use having no record whatsoever of any audit or issues. Avoid

Phone number: 0800 005 2000

Email: support@parcelhero.com.

Head Office address: 2039-2041, Westfield, London

Parcelhero complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Parcelhero

Call the Parcelhero on their complaint number in the first instance on 0800 005 2000. If this does not resolve the issue for you, then you should write to the Parcelhero via the online form on their website or by letter and proceed through their complaints handling process.

Parcelhero complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 005 2000

Reservations From UK: 0844 880 4558

Complaint via Email : support@parcelhero.com.

Complaint via  Support Form : Parcelhero Support Form

Parcelhero complaint website : www.parcelhero.com

Tweet: parcelhero

Corporate Head Office address

2039-2041, Westfield, London.

Also Read: Parcelforce complaints email & Phone number

Parcelhero Business Hours

Monday: 9am – 6pm
Tuesday: 9am – 6pm
Wednesday: 9am – 6pm
Thursday: 9am – 6pm
Friday: 9am – 6pm
Saturday: Closed
Sunday: Closed

About Parcelhero

Roger Sumner-Rivers launched the first company in the
ParcelHero®Group in 2003, with the goal of making courier delivery
easier, cheaper and more accessible for both businesses and individuals.

Products & Services

courier service

Also Read: Interparcel complaints email & Phone number

Hopefully, We helped you to get some genuine records for Parcelhero Complaint information.

Use below complaint form to discuss problems you have had with Parcelhero, or how they have handled your complaints. Initial complaints should be directed to Parcelhero directly. You can find complaint contact details for Parcelhero above.

People Also Ask

Q: Where is Parcelhero head office Address?
A: 2039-2041, Westfield, London.

Q: Who is the CEO of Parcelhero Company?
A: Roger Sumner-Rivers was CEO of Parcelhero Company.

Q: What are Parcelhero Business Hours?
A: Monday to Friday 9am – 6pm, Saturday & Sunday Closed.

Q: What is the Email of Parcelhero Company?
A: Email: support@parcelhero.com.

 

Parcelhero Customer Complaints

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Parcelhero
Average rating:  
 2 reviews
 by Richard Harrison
Service and complints procedure
City where company is located (optional): Dewsbury

Having paid Parcelhero to organise a courier to deliver a parcel to USA they returned my parcel without delivering and then said I have to pay £121 return fee via paypal. I contacted Paypal as I did not pay via paypal so parcelhero did not have my paypal details. Contacted DHL direct and they said they will refund the non delivery.

The insulting and abusive replies from the customer services refused to repay and insult me.

Oh and did I not mention, that I hand delivered a parcel to a UK customer as the courier I paid Parcelhero to organise didn't turn up. Guess what they say they did collect and deliver the parcel.

 by ERicW
company

Scammers. Initially appear great but they repeatedly use a scam they refer to as an audit to take additional funds claiming parcels were the wrong size and weight. Despite being supplied with evidence to the contrary and the couriers they use having no record whatsoever of any audit or issues. Avoid

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