Morrisons complaints number & email.

Morrisons
Average rating:  
 70 reviews
 by Dianne Hughes
Noe delivery of order
City where company is located (optional): Wrexham

I'm 70 in April and have struggled on the bus with my shopping since lock down began. I decided to try on line shopping and booked a delivery with Morrisons between 9 and 10pm last night 23/1/21 It never arrived and no matter who or which department I I tried to contact, I hit a brick wall and only spoke to automated replies. Tried again this morning with the same results. Now it's snowing and I've hardly any milk, I need my dog and cat food etc. and no message (apart from day before delivery to confirm it) and I'm not happy with the service. If they'd have had the common courtesy to give me an explanation It would have helped. Won't be shopping at Morrisons again....

 by Ana
Safety
City where company is located (optional): London

Apart from a few decent and good members of staff, safety is not being properly observed. People yapping away without masks on, or singing loudly. Staff without a mask not observing distances. Funny how so many scream about human rights being breached but don't care about mine. Honestly just go elsewhere. Wish I could.

 by alexander Drummond Methven
FACEBOOK MORRISON
City where company is located (optional): Clackmannanshire/ Alloa

DEAR SIR AS A GRADUATE IAM STUNNED THAT MORRISON FAILED TO LOG ON FOR CAREER PAGE AS A EX ARMED FORCES RESERVIST SERVED 3 YEARS INFATRY

REGIMENT. I JUST PASSED MY EXAMS AS A SKILLED TRADESMEN BAKER .. YET MORRISONS DOSENT SEEM TO CARE OF RECRUITING . SURELY THEY SHOULD HAVE A BETTER SYSTEM THAN LOG ON WHEN MORRISON LTD ISINT WORKING VERY POOR SERVICE FOR CAREERS. YET TESCOS HAS A EXCELLENT RECRUITING SYTSEM

 by Elizabeth
Having a voice

As a person with hidden disabilities I objected most strongly to being singled out by your and other stores. I object to wearing a lanyard (although I do) as I feel that it singles me out and with this in mind then every minority group should be singled out ie homosexual, black people, muslim people, people of faith, people not of faith etc. I feel that the same singling out started by the jewish people having to wear the 'star' across Europe to single them out which led to the holaucast. I wrote this on your facebook page. I was attacked by one of your employees called who said I was vile for using this analogy amongst other things and I was blocked. I wrote back this is the sort of response I would expect from a Nazi. He clearly reported my post. My facebook page (where my business is run from) has been disabled.. I am not allowed to use my business to earn money now.. I now have no income as all my courses are held on line.. I am not allowed to broadcast my hypnobirthing classes for pregnant mums and I have had my lifeline to earning an income cut off! I have been a morrisons customer for 20 years! I will NEVER shop at your shop anymore. I know some of your staff at the Bedford store as they have worked their many years especially on the fish counter. Your employee on monitoring your facebook page has destroyed someone elses livelihood... mine! It is not just my personal page blocked by facebook (I could handle that) but due to your employee deciding that my comment is unacceptable they have taken my business down. Your ethics now are disgraceful and this will go viral as to how YOU HAVE DESTROYED MY BUSINESS and this will and probably is happening to others.

 by Julia currie
Payment
City where company is located (optional): Glasgow

Have tried umpteen times to get a delivery , everything ok until it goes to payment , it keeps saying problem , i know the two card i have tried are ok , so what is the problem ? Julia currie

 by Beth
Shopping
City where company is located (optional): Redruth

I posted the below on Morrisons fb page yesterday. I am also writing a complaint which will go to their head office, local Police and the store the incident happened:

I was harassed by a Security Guard today as I entered my local store (Redruth, Cornwall) to do my weekly shop. I was clearly wearing my exemption lanyard around my neck. Usually when I go I smile and say good morning, but today I didn't get a chance to. The Security Guard immediately challenged me for not wearing a mask. I told him I'm exempt and pointed to my lanyard. He said he had to 'see it properly', so I raised it. He again repeated he had to see it properly and approached me (clearly not following the 2m guideline then...), so I said 'No, I am here to do my shopping and I'm exempt and have my lanyard, I am not obligated to talk to you'. Trust me, I do not want to be in a store as it is horrible being one of those 'ignorant, lazy, entitled, non-mask wearers', which seems to be the current way of describing anyone not wearing a mask. I would much prefer to do my shopping online, which is what I did during the first lockdown, but I can't afford and also don't require the £40 minimum. I have a 3yo to feed as well as myself, so I have to go to the shops. So I go in, keep my distance and get out as quickly as possible. I never take my child, have a list, know where all items are and get it done. Every time I go shopping I feel extremely anxious as I am not wearing a mask and today this Security Guard not only challenged me whilst wearing my exemption card, he also loudly shamed me publicly calling me 'ignorant'. I went to the Customer Services to ask for a manager, and he followed me over and harassed me further. I was shaking, my heart was pounding and I wanted to cry. Every part of me wanted to leave that store, but I knew I had to do my weekly shop. The way I was treated really triggered me as I have suffered abuse in the past. The last place I expected to have someone treat me this way and make me feel so anxious and intimidated was my local supermarket. I spoke to the manager on duty and she started off defending him saying he was doing his job and there is a new law, but when I explained my situation and his behaviour, she soon realised that he in fact had acted very inappropriately. I said to her, you and your staff do not know what is going on for anyone walking through your doors. That member of staff has just treated me in a way that makes me feel totally helpless, frightened and intimidated. I asked her if the new law / guidance entitles their staff to harass their customers? She said he wasn't harassing me, so I pointed out to her that it is the person being harassed that decides that. When you've been a victim of abuse, you know this stuff unfortunately, and the law would absolutely be on my side. The government guidance on exemption cards still clearly states the following: Exemption cards

If you have an age, health or disability reason for not wearing a face covering:

you do not routinely need to show any written evidence of this

you do not need show an exemption card

This means that you do not need to seek advice or request a letter from a medical professional about your reason for not wearing a face covering.

However, some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign.

Carrying an exemption card or badge is a personal choice and is not required by law. So, no one is required by law to even carry an exemption card or badge, yet I was wearing mine and I am absolutely not required to discuss the reason with anybody beyond my GP. I am not required to provide proof, and I am not obligated to talk to anyone if I choose not to. The last person I want to discuss my personal health with is a Security Guard when I am doing my weekly shop, especially not in a public space. It feels to me like the world has gone insane. Since when did it become Ok to treat each other this way? I am dreading going shopping again now, but I have to.

 by J Turner

Morrisons where mask wearers are welcomed and the unmasked, even for medical reasons are made to feel unclean. No notices around informing people that not all can wear a mask and not to harrass people in this respect. I used to shop in Morrisons, no longer will, shopping in your store is now a politicised nightmare and a shop I shall avoid even when this is hopefully long gone.

 by Thomas OMARA
So called security
City where company is located (optional): London

Are Morrisons, Colindale Branch London, aware that 1000+ people a day are dying from the Covid epidemic? Apparently not !! The so-called security man, TWICE while I was there , turned his back on shoppers entering with no masks, pretending he didn't see them breaking the law. When I confronted him and suggested he do his job, he treated me like a trouble maker. Idiot! And no manager to complain to. The customer interface cubicle has disappeared !!! Morrisons Colindale. Shame on you. Up until now I was spending an average of at least £100 a week in your store. But no more. It's not safe.

 by Peter Roach
Groceries
City where company is located (optional): Solihull

Because I am classified as "Highly Vulnerable" I cannot venture out shopping.

My niece went to Morrisons for us and purchased an expensive piece of beef for our Christmas dinner. The beef was appalling and so tough we were unable to even cut it. What little I was able to consume left me feeling very poorly.

Morrisons say they need proof of purchase and wrapping paper. My niece used her card to pay and we have offered to return the meat but Morrisons are not interested.

 by Maria
Petrol Station and Customer Service

The service I have received from Morrisons is appalling.



I was charged twice for petrol and I tried contacting customer service to report this and organize a refund. It was very frustrating that when I called the customer service number advertised on google the line was closed even though the time I called, 4pm, was 1 hour before the recording said the line closed at 5pm. I then called customer complaints number (0345 …). I got through to customer service. The person was very unhelpful - she sounded like a complete `Drip' - who was not in the least bit interested in resolving the matter. She said I had to go into the store to resolve and that I probably wouldn't be able to unless I had receipts. I think I've lost the receipts but the transactions are on my bank statement. I asked for the direct number of the petrol station explaining that I had already used the number advertised online when I got through to the main store. This did not allow me to get through to any advisor to discuss issue.

Morrisons complaints number & email

Complaint Phone number: 0345 611 6111

Complaint Email:

Tweet: Morrisons

Website: https://groceries.morrisons.com

Head Office address: Hilmore House, 71 Gain Ln, Bradford BD3 7DL, UK

Get verified information about Morrisons complaints email & Phone number. If you wish to complain to Morrisons, call the complaints line on 0345 611 6111. There are full contact details and information about the complaint procedures on the Morrisons website.

How to make a Complaint to Morrisons

Complaints handling is available on the Morrisons website via ‘Customer Support.’ The first step is to call on the complaints line 0345 611 6111. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Morrisons complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 611 6111

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Morrisons Support Form

Morrisons complaint website : groceries.morrisons.com

Tweet: Morrisons

Corporate Head Office address

Hilmore House, 71 Gain Ln, Bradford BD3 7DL, UK

Also Read: Miss Selfridge complaints email & Phone number

About Morrisons

Morrisons, is the fourth largest chain of supermarkets in the United Kingdom. Founded in 1899 by William Morrison, hence the abbreviation Wm Morrison.

More contact number’s of Morrisons

General or corporate enquiries: 0845 611 5000
Online Shopping enquiries: 0345 322 0000

Products & Services

Food and Drink, Clothing, Books, Magazines, CDs and DVDs.

Also Read: Marks & Spencer complaints email & Phone number

Hopefully, We helped you to get some genuine records for Morrisons Complaint information.

Use below complaint form to discuss problems you have had with Morrisons, or how they have handled your complaints. Initial complaints should be directed to Morrisons directly. You can find complaint contact details for Morrisons above.

 

Morrisons Customer Complaints

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Morrisons
Average rating:  
 70 reviews
 by Dianne Hughes
Noe delivery of order
City where company is located (optional): Wrexham

I'm 70 in April and have struggled on the bus with my shopping since lock down began. I decided to try on line shopping and booked a delivery with Morrisons between 9 and 10pm last night 23/1/21 It never arrived and no matter who or which department I I tried to contact, I hit a brick wall and only spoke to automated replies. Tried again this morning with the same results. Now it's snowing and I've hardly any milk, I need my dog and cat food etc. and no message (apart from day before delivery to confirm it) and I'm not happy with the service. If they'd have had the common courtesy to give me an explanation It would have helped. Won't be shopping at Morrisons again....

 by Ana
Safety
City where company is located (optional): London

Apart from a few decent and good members of staff, safety is not being properly observed. People yapping away without masks on, or singing loudly. Staff without a mask not observing distances. Funny how so many scream about human rights being breached but don't care about mine. Honestly just go elsewhere. Wish I could.

 by alexander Drummond Methven
FACEBOOK MORRISON
City where company is located (optional): Clackmannanshire/ Alloa

DEAR SIR AS A GRADUATE IAM STUNNED THAT MORRISON FAILED TO LOG ON FOR CAREER PAGE AS A EX ARMED FORCES RESERVIST SERVED 3 YEARS INFATRY

REGIMENT. I JUST PASSED MY EXAMS AS A SKILLED TRADESMEN BAKER .. YET MORRISONS DOSENT SEEM TO CARE OF RECRUITING . SURELY THEY SHOULD HAVE A BETTER SYSTEM THAN LOG ON WHEN MORRISON LTD ISINT WORKING VERY POOR SERVICE FOR CAREERS. YET TESCOS HAS A EXCELLENT RECRUITING SYTSEM

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