How to make a Complaint to Merseyrail

Complaints handling is available on the Merseyrail website via ‘Customer Support.’ The first step is to call on the complaints line 0151 555 1111. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Merseyrail complaint contacts like Phone, email and support form

Complaint via Phone number : 0151 555 1111

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Merseyrail Support Form

Merseyrail complaint website : www.merseyrail.org

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Corporate Head Office address

Rail House, Lord Nelson St, Liverpool L1 1JF, UK

Also Read: London Midland complaints email & Phone number

About Merseyrail

Merseyrail is a partly underground commuter rail network and train operating business. The Merseyrail system has 68 channels and 75 kilometers of route, of which 6.5 miles are underground. Holding roughly 110,000 passengers per weekday, or 34 million passengers each year.

More contact number’s of Merseyrail

For any Prosecutions & Penalty Fares queries: 0151 434 4535
Local journey information: 0151 330 1000

Products & Services

Also Read: London Luton Airport complaints email & Phone number

Hopefully, We helped you to get some genuine records for Merseyrail Complaint information.

Use below complaint form to discuss problems you have had with Merseyrail , or how they have handled your complaints. Initial complaints should be directed to Merseyrail directly. You can find complaint contact details for Merseyrail above.