Domestic & General Customer Service: Phone, Email, Contacts.

ComplaintPoint.co.uk
Average rating:  
 3 reviews
 by David
iPad damaged

I have been paying insurance for the best part of 15 years on almost every appliance, multiple mobile phones, iPads et al! D&G happily collect your money but boy when a claim comes the lies and deceit go on and on! Forget about telling them how they beg you on their recorded messages to tell them about any disabilities you may have because they also don’t care! If you want to save your self all the frustration, anger, hate, despair, desperation and anguish you feel when you go through a claim with D&G including downing 2 weeks dealing with a Complaint and a John Scully the claim assessor, DO NOT INSURE WITH Domestic & General DO NOT INSURE WITH THEM! They are deceitful and they do not follow their own T&C and their apologies mean ZERO! They are a ripoff and I would rather be whipped with a nail whip 100 times a day for the rest of my life than Insure with these deceitful scum again!

Worst is they send you a dirty filthy grimy replacement because they can’t fix the iPad they said they waiting for parts and then 15 no sorry 20 days later they send you a replacement which is still awaiting parts to be replaced for another customer!

Seriously you can’t make this up! How they are still surviving in this economic climate is unbelievable!

ENOUGH is ENOUGH!

 by Tracey
Television repair department
City where company is located (optional): London

My parents have had nothing but trouble and rudeness from Sally in the digital department.
My parents television was taken for repair last Friday.
As my parents are in their 80s and don’t get out much . Their television is their only source of entertainment.
As it is getting near the 4 day Bank Holiday they would like to know when or if the television is going to be repaired or if they can go and buy a new television. They have been customer of D & G for along time now. All you seem to do is make the process of getting a new appliance from your company difficult. They are thinking of moving their insurance to another company.

 by P. Richardson
Unfair pricing policy

I am very disappointed that D&G charge existing loyal customers nearly 50% more for adding addition appliances to their account than new customers.

Phone number: 0333 000 4966

Email:  customer.care@domesticandgeneral.com.

Head Office address: Swan Court, 11 Worple Rd, London SW19 4JS

Domestic & General complaints number & email

Last updated on February 1st, 2024

How to make a Complaint to Domestic & General

Complaints handling is available on the Domestic & General website via ‘Customer Support.’ The first step is to call on the complaints line 0333 000 4966. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and contact page.

Domestic & General complaint contacts like Phone, email and support form

Complaint via Phone number: 0333 000 4966

The Complaint via Email:  customer.care@domesticandgeneral.com.

Complaint via  Support Form: Domestic & General Support Form

Domestic & General complaint website: www.domesticandgeneral.com

Tweet: DandG_UK

Corporate Head Office address

Swan Court, 11 Worple Rd, London SW19 4JS

Also Read: Shell Energy complaints email & Phone number

Domestic & General Business Hours

Monday: 8am – 6pm
Tuesday: 8am – 6pm
Wednesday: 8am – 6pm
Thursday: 8am – 6pm
Friday: 8am – 6pm
Saturday: 8.30am – 2pm
Sunday: 10am – 2pm

About Domestic & General

Domestic and General has been a trusted provider of aftercare for millions of home appliances for over a hundred years. Today we are the UK’s leading supplier of equipment fault protection, developing products and services to meet your needs. We offer protection, maintenance and support for a wide range of consumer electronics and household products, from TVs to washing machines to boilers.

Products & Services

  • Household appliances
  • Washing machine
  • Dishwasher
  • Fridge freezer
  • Tumble dryer

Also Read: Dot Dot Loans complaints email & Phone number

Hopefully, We helped you to get some genuine records for Domestic & General Complaint information.

Use below complaint form to discuss problems you have had with Domestic & General, or how they have handled your complaints. Initial complaints should be directed to Domestic & General directly. You can find complaint contact details for Domestic & General above.

People Also Ask

Q: Where is Domestic & General head office Address?
A: Swan Court, 11 Worple Rd, London SW19 4JS.

Q: Who is the CEO of Domestic & General Company?
A: Matthew Crummack was CEO of Legal & General Company.

Q: What are Domestic & General Business Hours?
A: Monday – Friday 8am to 8pm and Saturday 8.30am to 2pm & Sunday was 10am to 2pm.

Q: What is the Email of Domestic & General Company?
A: Email: customer.care@domesticandgeneral.com.

 

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ComplaintPoint.co.uk
Average rating:  
 3 reviews
 by David
iPad damaged

I have been paying insurance for the best part of 15 years on almost every appliance, multiple mobile phones, iPads et al! D&G happily collect your money but boy when a claim comes the lies and deceit go on and on! Forget about telling them how they beg you on their recorded messages to tell them about any disabilities you may have because they also don’t care! If you want to save your self all the frustration, anger, hate, despair, desperation and anguish you feel when you go through a claim with D&G including downing 2 weeks dealing with a Complaint and a John Scully the claim assessor, DO NOT INSURE WITH Domestic & General DO NOT INSURE WITH THEM! They are deceitful and they do not follow their own T&C and their apologies mean ZERO! They are a ripoff and I would rather be whipped with a nail whip 100 times a day for the rest of my life than Insure with these deceitful scum again!

Worst is they send you a dirty filthy grimy replacement because they can’t fix the iPad they said they waiting for parts and then 15 no sorry 20 days later they send you a replacement which is still awaiting parts to be replaced for another customer!

Seriously you can’t make this up! How they are still surviving in this economic climate is unbelievable!

ENOUGH is ENOUGH!

 by Tracey
Television repair department
City where company is located (optional): London

My parents have had nothing but trouble and rudeness from Sally in the digital department.
My parents television was taken for repair last Friday.
As my parents are in their 80s and don’t get out much . Their television is their only source of entertainment.
As it is getting near the 4 day Bank Holiday they would like to know when or if the television is going to be repaired or if they can go and buy a new television. They have been customer of D & G for along time now. All you seem to do is make the process of getting a new appliance from your company difficult. They are thinking of moving their insurance to another company.

 by P. Richardson
Unfair pricing policy

I am very disappointed that D&G charge existing loyal customers nearly 50% more for adding addition appliances to their account than new customers.

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