Derby City Council complaints email & Phone number

Last updated on February 3rd, 2024

How to make a Complaint to Derby City Council

Derby City Council operates an easy to follow complaints procedure. The first step is to call the complaints line on 01332 640000. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how Derby City Council will handle your complaint and what they require from you.

Derby City Council complaint contacts like Phone, email and support form

Complaint via Phone number : 01332 640000

Reservations From UK: 01332 888777

Complaint via Email : customer.services@derby.gov.uk

Complaint via Support Form : Derby City Council Support Form

Derby City Council complaint website : www.derby.gov.uk

Tweet: derbycc

Corporate Head Office address

Council House, Corporation St, Derby DE1 2FS, United Kingdom

Also Read: Denbighshire County Council complaints email & Phone number

More contact number’s of Derby City Council

Environmental Protection Team: 01332 642020
Derby City Care Line: 01332 786968

Derby City Council Business Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed

About Derby City Council

Derby City Council is the local government unitary authority for Derby, a city in the East Midlands region of England. As a unitary authority, Derby City Council is responsible for all services within its boundary and is therefore distinct from the two-tier system of local government that exists in the surrounding county of Derbyshire.

Products & Services

Council Tax
Benefits
Business
Markets
Business rates
Commercial property
Community and living
Childcare
Deaths, funerals and cremations

Also Read: Daventry District Council complaints email & Phone number

Hopefully, We helped you to get some genuine records for Derby City Council Complaint information.

Use below complaint form to discuss problems you have had with Derby City Council, or how they have handled your complaints. Initial complaints should be directed to Derby City Council directly. You can find complaint contact details for Derby City Council above.

Other Complaints

Derby City Council

Average rating:

2 reviews

Albie Moss

Feb 24, 2024

by Albie Moss

After spending two hours on the phone, Jade visited my elderly mother once more and set up direct debits for her. We no longer need to be concerned that she won't pay her debts. This lifts a tremendous burden off many people's shoulders, including mine.
Jade, I appreciate all of your help over the past two months. My mother and I are receiving genuine support from the UK social services for the first time in many years, and I can't express how much of a relief this is and how much less stress we are both under now.

Albert Sharp

by Albert Sharp

I have recently had the occasion to get in touch with Derby City Council on a number of issues and inquiries. Their timely reaction and the quality of assistance I have received have greatly pleased me. They are providing really good service during these extremely difficult circumstances.

Derby City Council Customer Complaints

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Derby City Council Customer Service: Phone, Email, Contacts.