Domestic & General Customer Service: Phone, Email, Contacts.

i.m warning everybody do not go near domestic and general they.re r a disgrace all they care about is robbing u of ur money they will never replace any appliances just take ur money every month just a warning beware

I have been paying insurance for the best part of 15 years on almost every appliance, multiple mobile phones, iPads et al! D&G happily collect your money but boy when a claim comes the lies and deceit go on and on! Forget about telling them how they beg you on their recorded messages to tell them about any disabilities you may have because they also don’t care! If you want to save your self all the frustration, anger, hate, despair, desperation and anguish you feel when you go through a claim with D&G including downing 2 weeks dealing with a Complaint and a John Scully the claim assessor, DO NOT INSURE WITH Domestic & General DO NOT INSURE WITH THEM! They are deceitful and they do not follow their own T&C and their apologies mean ZERO! They are a ripoff and I would rather be whipped with a nail whip 100 times a day for the rest of my life than Insure with these deceitful scum again!

Worst is they send you a dirty filthy grimy replacement because they can’t fix the iPad they said they waiting for parts and then 15 no sorry 20 days later they send you a replacement which is still awaiting parts to be replaced for another customer!

Seriously you can’t make this up! How they are still surviving in this economic climate is unbelievable!

ENOUGH is ENOUGH!

My parents have had nothing but trouble and rudeness from Sally in the digital department.
My parents television was taken for repair last Friday.
As my parents are in their 80s and don’t get out much . Their television is their only source of entertainment.
As it is getting near the 4 day Bank Holiday they would like to know when or if the television is going to be repaired or if they can go and buy a new television. They have been customer of D & G for along time now. All you seem to do is make the process of getting a new appliance from your company difficult. They are thinking of moving their insurance to another company.

I am very disappointed that D&G charge existing loyal customers nearly 50% more for adding addition appliances to their account than new customers.