Sunmaster Customer Service: Phone, Email, Contacts.

Sunmaster
Average rating:  
 1 reviews
 by Kay Heath
Holiday booking

I booked this holiday in February 22, to travel April 23. A full year of constant issues not being resolved, ignored emails. Some of my issues are
1 cost of quoted holiday increased.
Then deposit scheduled changed amounts.
Took out double deposits fromCC.
Passenger name mistake. Charged for.
Pre booked plane seats costin £412, moved around the plane 3 times!
Accommodation that was booked amd charged for being a 3 bed. They changed to a 2 bed.
Now 4 weeks before travelling after a quote of £50 per passenger for 2 name changes they want an extra £445.
They dont responde to emails, in a timely manor to enable tesolutions to be made. Many emails ignored.
I have paid nearly 11K for our family of 17 to have a holiday and it has been the most stressful year and still not resolved. When asking to complain. They ignore you AVIOD THIS COMPANY LIKE THE PLAGUE! IM DREADING TO THINK WHAT WILL HAPPEN WHEN OR IF WE ACTUALLY GET THERE

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Phone number: 01274 422 177

Email: -

Head Office address: Bowling Mill, Dean Clough, Halifax HX3 5AX

Sunmaster complaints number & email

Last updated on January 26th, 2024

How to make a Complaint to Sunmaster

Sunmaster have a complaints line on 01274 422 177 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ and ‘Making a complaint’ section.

Sunmaster complaint contacts like Phone, email and support form

Complaint via Phone number : 01274 422 177

Reservations From UK: 01274 422 333

Complaint via Email :  –

Complaint via  Support Form : Sunmaster Support Form

Sunmaster complaint website : sunmaster.co.uk

Tweet: twitter.com/sunmastertravel

Corporate Head Office address

Bowling Mill, Dean Clough, Halifax HX3 5AX

Also Read: eBay complaints email & Phone number

Sunmaster Holiday Business Hours

Monday: 9am – 9pm
Tuesday: 9am – 9pm
Wednesday: 9am – 9pm
Thursday: 9am – 9pm
Friday: 9am – 9pm
Saturday: Closed
Sunday: Closed

About Sunmaster Holiday

Established in 1993, Sunmaster allow you to choose your own cheap flights, hotels and transfers, so you can create the holiday that’s perfect for you.

One of the world’s biggest travel networks, Stella Travel Services is made up of more than 2500 travel operations across the globe.

Products & Services

Travel
Booking
Make online payment
Holiday Guides

Also Read: Acorn Insurance complaints email & Phone number

Hopefully, We helped you to get some genuine records for Sunmaster Complaint information.

Use below complaint form to discuss problems you have had with Sunmaster, or how they have handled your complaints. Initial complaints should be directed to Sunmaster holiday directly. You can find complaint contact details for Sunmaster above.

People Also Ask

Q: Where is Sunmaster Holiday head office Address?
A: Bowling Mill, Dean Clough, Halifax HX3 5AX.

Q: Who is the CEO of Sunmaster Holiday Company?
A: Ailsa Pollard was CEO of Sunmaster Holiday Company.

Q: What are Sunmaster Holiday Business Hours?
A: Monday – Friday 9am to 9pm and Saturday & Sunday was Closed.

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Sunmaster
Average rating:  
 1 reviews
 by Kay Heath
Holiday booking

I booked this holiday in February 22, to travel April 23. A full year of constant issues not being resolved, ignored emails. Some of my issues are
1 cost of quoted holiday increased.
Then deposit scheduled changed amounts.
Took out double deposits fromCC.
Passenger name mistake. Charged for.
Pre booked plane seats costin £412, moved around the plane 3 times!
Accommodation that was booked amd charged for being a 3 bed. They changed to a 2 bed.
Now 4 weeks before travelling after a quote of £50 per passenger for 2 name changes they want an extra £445.
They dont responde to emails, in a timely manor to enable tesolutions to be made. Many emails ignored.
I have paid nearly 11K for our family of 17 to have a holiday and it has been the most stressful year and still not resolved. When asking to complain. They ignore you AVIOD THIS COMPANY LIKE THE PLAGUE! IM DREADING TO THINK WHAT WILL HAPPEN WHEN OR IF WE ACTUALLY GET THERE

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