How to make a Complaint to Sainsbury’s
If you wish to complain to Sainsbury’s, call the complaints line on 0800 636 262. There are full contact details and information about the complaint procedures on the Sainsbury’s website.
Sainsbury’s complaint contacts like Phone, email and support form
Complaint via Phone number : 0800 636 262
Reservations From UK:
Complaint via Email :
Complaint via Support Form : Sainsbury’s Support Form
Sainsbury’s complaint website : www.sainsburys.co.uk
Corporate Head Office address
Also Read: River Island complaints email & Phone number
Sainsbury’s is the third largest chain of supermarkets in the United Kingdom. Founded in 1869, by John James Sainsbury with a shop in Drury Lane, London, the company became the largest retailer of groceries in 1922.
Sainsbury’s complaints hour
Mon-Fri, 8 am-10 pm, Sat 8 am-7 pm, Sun 10 am-4 pm
Products & Services
Hypermarket/Superstore, supermarket, convenience shop, forecourt shop
Also Read: Poundstretcher complaints email & Phone number
Hopefully, We helped you to get some genuine records for Sainsbury’s Complaint information.
Use below complaint form to discuss problems you have had with Sainsbury’s, or how they have handled your complaints. Initial complaints should be directed to Sainsbury’s directly. You can find complaint contact details for Sainsbury’s above.
Sainsbury's Customer Complaints
Average rating: 6 reviews
Mar 24, 2020
Queries and complaints
I have a query about Sainsbury'sGreaseproof Paper as there is no information on the packaging of use. I need to know what is used to coat it to check it is safe. A lot of coatings used in cooking/baking are not safe. I have searched Sainsbury's website to try send an email to answer my query. Whilst there is a phone number to phone, I prefer to use email but there is no email address to be found. I tried to use their 'Contact us' service, but no email address. Not only that, it gives options to choose to find out what customers need to contact them about but nothing is relevant. I went through a few options only to arrive at just two options that had nothing to do with my query so couldn't get any further. Even when I tried to complain, the only option was by phone. A chat box eventually came up and I asked my question, only to be told there is nothing on the side of the package so it couldn't be answered! Really poor all round.
Mar 24, 2020
City where company is located (optional): Farnham
1) At this time of the Coronavirus Outbreak I cannot believe that Sainsburys is not providing hand santisers that the entrance to all your stores. This can be done see your local Hospital. This must be action undertaken immediately and left in place for the future.
2) Why has Sainsburys deleted their contact email? Why is it no longer possible to email Customer Services? I am not on twitter, facebook or BSL.
Mar 24, 2020
City where company is located (optional): London
Ihave been trying for 10days to get an order from Sainsbury’s but have been unable.This is because Sainsbury’s have allowed people who have never shopped with them before to log in and book slots for delivery, leaving loyal customers unable to get a delivery slot.
The Chief Executive says on an e mail this morning he will make arrangements for the over 70’s to get a slot, but how does he know who we are we have never given Sainsbury’s our age.We cannot contact them in any shape or form so how can we inform them of our age or situation?