National Express Customer Service: Phone, Email, Contacts.

National Express
Average rating:  
 2 reviews
 by Susan Hughes
City where company is located (optional): Wolverhampton

Not happy concerned for my autistic sons safety

 by Martha Orr
No help for covid victim

Through no fault of my own,i contracted Covid. So I cannot travel as per government guidelines. National Express refused me a refund or a credit note. I think its terrible during this crisis that National Express, a nationwide company, are so unfeeling and unhelpful. I'd like to add that I had theatre tickets,museum tickets and a hotel booking, all of which gave me a refund with kind words for my good health.

Phone number: 0871 781 8181

Email: addl@nationalexpress.com.

Head Office address: 125 Digbeth, Birmingham B5 6DR, United Kingdom

National Express complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to National Express

To complain to National Express, contact their complaints line on 0871 781 8181. They can also be contacted by mail and online contact form if required. National Express also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.

National Express complaint contacts like Phone, email and support form

Complaint via Phone number : 0871 781 8181

Reservations From UK: 0871 781 8181

Complaint via Email : addl@nationalexpress.com.

Complaint via  Support Form : National Express Support Form

National Express complaint website : www.nationalexpress.com

Tweet: nationalexpress

Corporate Head Office address

125 Digbeth, Birmingham B5 6DR, United Kingdom.

Also Read: National complaints email & Phone number

National Express Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 8pm
Sunday: 8am – 8pm

About National Express

National Express is an intercity and Inter Regional coach operator providing services throughout Great Britain. It is a subsidiary of National Express. National Express offers many standard routes to destinations across the country.

Products & Services

Also Read: Merseyrail complaints email & Phone number

Hopefully, We helped you to get some genuine records for National Express Complaint information.

Use below complaint form to discuss problems you have had with National Express , or how they have handled your complaints. Initial complaints should be directed to National Express directly. You can find complaint contact details for National Express above.

People Also Ask

Q: Where is National Express head office Address?
A: 125 Digbeth, Birmingham B5 6DR, United Kingdom.

Q: Who is the CEO of National Express Company?
A: Ignacio Garat was CEO of National Express Company.

Q: What are National Express Business Hours?
A: Monday to Sunday 8am to 8pm.

Q: What is the Email of National Express Company?
A: Email: addl@nationalexpress.com.

 

National Express Customer Complaints

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National Express
Average rating:  
 2 reviews
 by Susan Hughes
City where company is located (optional): Wolverhampton

Not happy concerned for my autistic sons safety

 by Martha Orr
No help for covid victim

Through no fault of my own,i contracted Covid. So I cannot travel as per government guidelines. National Express refused me a refund or a credit note. I think its terrible during this crisis that National Express, a nationwide company, are so unfeeling and unhelpful. I'd like to add that I had theatre tickets,museum tickets and a hotel booking, all of which gave me a refund with kind words for my good health.

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