Iceland UK complaints number & email.

Iceland UK
Average rating:  
 7 reviews
by Beverly Todd on Iceland UK
Wood in bag of parsnips
City where company is located (optional): Hoddesdon

Found piece of wood shaped like parsnip . Messaged Iceland no reply witch is disgusting . Thinking of peoples health and safety . Not even a return email disgusting

by Sherrie on Iceland UK
Customer service
City where company is located (optional): Clifton nottingham

Im a 44 year old disabled lady and visited the shop with my 26 year old daughter and was refused entry together, this sent my anxiety through the roof, i was mocked snd laughed at by security and staff member just shrugged her shoulders. ( disability discriminated against ). Disgusting

by Kathy and Jane Dennis on Iceland UK
Food delivery
City where company is located (optional): Rhos On Sea

DREADFUL FOOD DELIVERY

Young man went to wrong address

Rude generally about a box of coke we had not ordered

Came too close , i told him to keep back after going up the Rd t track him down to our home LL284SH

He went Marston Rd

and not 25 Marston Dr

WRONG ADDRESS , MADE A FOOL OF IN THE STREET and he said words

under his breath as he got back in the van

On our own and no delivery for 6 weeks and Mum 85 and me alone dreadful service and food looks well not great for £50

Delivery was 10 - 11 am Tues 5th 2020 thanks fro nothing today

He had no gloves on ..mask

by Barry on Iceland UK
Shop
City where company is located (optional): Waled

Piss poor shop

by anne on Iceland UK
salmon
City where company is located (optional): norwich

I have been trying to contact Iceland's complaint department, but their phone lines are closed and emails bounce back as undelivered.



I recently purchased (from the Norwich store) a pack of four frozen pink salmon fillets



Today I cooked two of the (individual) wrapped fillets. When cooked I cut the wrappers open with a pair of scissors and tipped the fillets onto a clean dish. There was nothing else on this dish but the fillets, as the accompanying salad was in a separate dish.



Imagine my shock and disgust as I bit into my first fork full of salmon to find a piece of metal embedded in the flesh.



The metal is a thin hollow tube about one inch long and tapered at one end. It is slightly bent, but I think this might be where I bit down on it.



This is the first time I have purchased Iceland pink salmon and I believe it will be my last.

by Kelli on Iceland UK
Home delivery
City where company is located (optional): Uxbridge

I'm a high risk vulnerable person that is not allowed to shop at this present moment and I'm unable to find any slots available for home delivery and that in my opinion some slots should be set aside for the vulnerable and elderly and when you make an order online there should be something to prove it as this is totally unacceptable and therefore cant do my shopping and trying to find someone to help me but if I cant I will be be in big trouble and will be I'll from not eating as I'm not allowed to leave the house and if I do I will have a high chance of catching this virus especially with a 2metre distance you have at your stores currently please rethink about getting people to provide proof to help us that are in more need. Please tell me when you have more vulnerable persons delivery slots available?? A very unhappy customer

by Harrison on Iceland UK
Staff member
City where company is located (optional): Fleetwood lancs

I made a complaint to customer service jan 5 2020 spoke to the person called Kerry.An incident happened 4 jan 2020 in the Fleetwood store 4pm about?

I am discussed that nobody or any communication between myself and Iceland have taken place on the update of this complaint.angela

Iceland UK complaints number & email

Complaint Phone number: 0800 328 0800

Complaint Email:

Tweet: Iceland UK

Website: https://www.iceland.co.uk/

Head Office address: Second Ave, Sealand, Deeside CH5 2NW, UK

Get verified information about Iceland UK complaints email & Phone number. Phone or write in the first instance. The complaints line is 0800 328 0800. If you wish to correspond with Iceland UK online you should use the online form via their website.

How to make a Complaint to Iceland UK

To complain to Iceland UK, contact their complaints line on 0800 328 0800. Iceland UK also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.

Iceland UK complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 328 0800

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Iceland UK Support Form

Iceland UK complaint website : www.iceland.co.uk

Tweet: IcelandFoods

Corporate Head Office address

Second Ave, Sealand, Deeside CH5 2NW, UK

Also Read: Holland & Barrett complaints email & Phone number

About Iceland UK

Iceland Foods Ltd is a British supermarket chain headquartered in Wales, with emphasis on the sale of frozen foods, including prepared meals and vegetables. They also sell non-frozen grocery items such as produce, meat, dairy, and dry goods.

Iceland Complaint Hours

Mon – Fri: 08:00 – 21:00
Sat: 08:00 – 20:00
Sun: 08:00 – 18:00

Products & Services

Frozen foods and Groceries

Also Read: H&M complaints email & Phone number

Hopefully, We helped you to get some genuine records for Iceland UK Complaint information.

Use below complaint form to discuss problems you have had with Iceland UK, or how they have handled your complaints. Initial complaints should be directed to Iceland UK directly. You can find complaint contact details for Iceland UK above.

 

Iceland UK Customer Complaints

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Iceland UK
Average rating:  
 7 reviews
by Beverly Todd on Iceland UK
Wood in bag of parsnips
City where company is located (optional): Hoddesdon

Found piece of wood shaped like parsnip . Messaged Iceland no reply witch is disgusting . Thinking of peoples health and safety . Not even a return email disgusting

by Sherrie on Iceland UK
Customer service
City where company is located (optional): Clifton nottingham

Im a 44 year old disabled lady and visited the shop with my 26 year old daughter and was refused entry together, this sent my anxiety through the roof, i was mocked snd laughed at by security and staff member just shrugged her shoulders. ( disability discriminated against ). Disgusting

by Kathy and Jane Dennis on Iceland UK
Food delivery
City where company is located (optional): Rhos On Sea

DREADFUL FOOD DELIVERY

Young man went to wrong address

Rude generally about a box of coke we had not ordered

Came too close , i told him to keep back after going up the Rd t track him down to our home LL284SH

He went Marston Rd

and not 25 Marston Dr

WRONG ADDRESS , MADE A FOOL OF IN THE STREET and he said words

under his breath as he got back in the van

On our own and no delivery for 6 weeks and Mum 85 and me alone dreadful service and food looks well not great for £50

Delivery was 10 - 11 am Tues 5th 2020 thanks fro nothing today

He had no gloves on ..mask

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