Sainsbury's complaints number & email.

Sainsbury's
Average rating:  
 68 reviews
by Jeff Weekes on Sainsbury's
online
City where company is located (optional): South Croydon

Trying to contact Sainsbury's call centre. They are cutting of calls and will not accept complaints. Can I get a call back please? Have to give one star but it should be minus 5 really.

by Jeff Weekes on Sainsbury's
Delivery
City where company is located (optional): South Croydon

Totally pathetic and incompetent. Have spoken to several people in the call centre - different answer each. The Online Department at Purley Way said they can override delivery when requested - the order went to Warlingham who said it could not. This all started when I was informed that the order would not be delivered on time due to driver calling in sick - this was known 2 hours before. Then promised a re-delivery the next day by 9:30 from Purley Way. Again had to call as got a message order cancelled - called the call centre spoke to someone who was half asleep and asked him to call to confirm - was then told nothing could be done. Asked to speak to a manager on Saturday (one said could not be contacted - the other spoke to one but all managers were in a meeting all day on Saturday)!!!!!! Perhaps less meetings and more getting the job done would be a start to providing a decent service. Still waiting a call from a manager so let's see what happens. Will not hold my breath.

by Ian McCormick on Sainsbury's
Fresh eggs packaging
City where company is located (optional): Ashford

Sainsbury make a big thing of claiming the're "reducing our plastic usage" yet recently fresh eggs packaging has switched from biodegradeable cardboard to clear plastic which gets pu tin the non recycling bin. Why? Shame on you Sainsburys hypocrites!!

by Mr & Mrs M Kirkpatrick on Sainsbury's
All product/Staff
City where company is located (optional): Leigh

Dear Sainsburys

We both wanted to do this, but it is the timing! We are not regular customers of Sainsbury Leigh – we normally shop at Lidl – but do occasionally shop at the Leigh store – On the onset of Covid 19 and the uncertainty and near panic concerning the fear of becoming infected and always being conscious of trying to be safe we decided in March 2020 to change and do our weekly shop at Sainsbury Leigh. From the onset – the orderly queueing out- side the store to the organised polite way we were treated whilst entering and leaving was near to perfect. The selection of goods, considering the turmoil that was going on in the country – was excellent. We would both like to show our appreciation and to say a big thank - you to Sainsburys Leigh “You are wonderful”. The Staff are to be congratulated for their care and thoughtfulness and the efficient way they managed their customers – “you are brilliant” Thanks again.

Kind Regards

Mr & Mrs M Kirkpatrick

by Giuseppe Brongo on Sainsbury's
City where company is located (optional): Greenock

delivery not arrived. money take, phone... answer after 25 minutes, waiting for a call back that never done............this is total digress

by Jeanette Andrews on Sainsbury's
Removal of a Matilda mug through being billed
City where company is located (optional): All

After all the sensible decisions the store has made it has conceded to the bullying brigade who get offended at nothing and demand money as ransom or they will do them PR harm. An own goal for the store here because you submitted to online bullies due to them not liking the Matilda mug you have become part of the cancel culture bullying that is now rife in the UK. Not the store I will spend my money in anymore. Goodby Sainsbury’s

by Anne Cross on Sainsbury's
Online delivery
City where company is located (optional): Stroud

Order no. 375280354 - this order was not delivered, we had a card left in the hall and the driver has not returned with the shopping. Somebody was at the premises, he only had to call out. I have tried phoning your customer services and also the local Barnwood branch - but no joy. Have not been able to get through to anybody at all, your customer service is appalling! You have had long enough now to recruit more staff to deal with customer queries. I would like to know when we can expect your shopping.

by R Shepherd on Sainsbury's
customer service

Sainsburys are totally useless,i am so angry ,time wasted trying to contact customer service ? Sainsburys are by far the worst customer service I have ever had the misfortune to use, will now change supermarket as they don't deserve the custom

by richard Alexander philips on Sainsbury's
Face Masks
City where company is located (optional): Ham Surrey

Went into my local convenience store to pick up a pint of milk and a fresh packet of muesli for tomorrow's breakfast. Several customers not wearing face masks. When I pointed out that this was a contravention of the law and that the staff should refuse to serve them, I was told to "****" off and mind my own business. The staff seemed to have no regard for the safety of their customers.

by Robin on Sainsbury's
Short dates on food/no email for complaint
City where company is located (optional): Horsham

We keep getting short dates on food products on our "click & collect". We have complained in the past but always get told they will talk to the store. There is no email address to send complaints to!

Sainsbury's complaints number & email

Complaint Phone number: 0800 636 262

Complaint Email:

Tweet: Sainsbury's

Website: https://www.sainsburys.co.uk/

Head Office address: 33 Holborn, London, EC1N 2HT

Get verified information about Sainsbury's complaints email & Phone number. Complaints handling is available on the Sainsbury's website via 'Customer Support.' The first step is to call on the complaints line 0800 636 262. The company's complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

How to make a Complaint to Sainsbury’s

If you wish to complain to Sainsbury’s, call the complaints line on 0800 636 262. There are full contact details and information about the complaint procedures on the Sainsbury’s website.

Sainsbury’s complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 636 262

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Sainsbury’s Support Form

Sainsbury’s complaint website : www.sainsburys.co.uk

Tweet: sainsburys

Corporate Head Office address

33 Holborn
London
EC1N 2HT

Also Read: River Island complaints email & Phone number

About Sainsbury’s

Sainsbury’s is the third largest chain of supermarkets in the United Kingdom. Founded in 1869, by John James Sainsbury with a shop in Drury Lane, London, the company became the largest retailer of groceries in 1922.

Sainsbury’s complaints hour

Mon-Fri, 8 am-10 pm, Sat 8 am-7 pm, Sun 10 am-4 pm

Products & Services

Hypermarket/Superstore, supermarket, convenience shop, forecourt shop

Also Read: Poundstretcher complaints email & Phone number

Hopefully, We helped you to get some genuine records for Sainsbury’s Complaint information.

Use below complaint form to discuss problems you have had with Sainsbury’s, or how they have handled your complaints. Initial complaints should be directed to Sainsbury’s directly. You can find complaint contact details for Sainsbury’s above.

 

Sainsbury's Customer Complaints

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Sainsbury's
Average rating:  
 68 reviews
by Jeff Weekes on Sainsbury's
online
City where company is located (optional): South Croydon

Trying to contact Sainsbury's call centre. They are cutting of calls and will not accept complaints. Can I get a call back please? Have to give one star but it should be minus 5 really.

by Jeff Weekes on Sainsbury's
Delivery
City where company is located (optional): South Croydon

Totally pathetic and incompetent. Have spoken to several people in the call centre - different answer each. The Online Department at Purley Way said they can override delivery when requested - the order went to Warlingham who said it could not. This all started when I was informed that the order would not be delivered on time due to driver calling in sick - this was known 2 hours before. Then promised a re-delivery the next day by 9:30 from Purley Way. Again had to call as got a message order cancelled - called the call centre spoke to someone who was half asleep and asked him to call to confirm - was then told nothing could be done. Asked to speak to a manager on Saturday (one said could not be contacted - the other spoke to one but all managers were in a meeting all day on Saturday)!!!!!! Perhaps less meetings and more getting the job done would be a start to providing a decent service. Still waiting a call from a manager so let's see what happens. Will not hold my breath.

by Ian McCormick on Sainsbury's
Fresh eggs packaging
City where company is located (optional): Ashford

Sainsbury make a big thing of claiming the're "reducing our plastic usage" yet recently fresh eggs packaging has switched from biodegradeable cardboard to clear plastic which gets pu tin the non recycling bin. Why? Shame on you Sainsburys hypocrites!!

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