How to make a Complaint to Sainsbury’s
If you wish to complain to Sainsbury’s, call the complaints line on 0800 636 262. There are full contact details and information about the complaint procedures on the Sainsbury’s website.
Sainsbury’s complaint contacts like Phone, email and support form
Complaint via Phone number : 0800 636 262
Reservations From UK:
Complaint via Email :
Complaint via Support Form : Sainsbury’s Support Form
Sainsbury’s complaint website : www.sainsburys.co.uk
Corporate Head Office address
Also Read: River Island complaints email & Phone number
Sainsbury’s is the third largest chain of supermarkets in the United Kingdom. Founded in 1869, by John James Sainsbury with a shop in Drury Lane, London, the company became the largest retailer of groceries in 1922.
Sainsbury’s complaints hour
Mon-Fri, 8 am-10 pm, Sat 8 am-7 pm, Sun 10 am-4 pm
Products & Services
Hypermarket/Superstore, supermarket, convenience shop, forecourt shop
Also Read: Poundstretcher complaints email & Phone number
Hopefully, We helped you to get some genuine records for Sainsbury’s Complaint information.
Use below complaint form to discuss problems you have had with Sainsbury’s, or how they have handled your complaints. Initial complaints should be directed to Sainsbury’s directly. You can find complaint contact details for Sainsbury’s above.
Sainsbury's Customer Complaints
Average rating: 207 reviews
Dec 31, 2022
City where company is located (optional): Herts
The delivery never turned up! I was advised via text message that your delivery driver was running late you would however deliver asap. That was 6.12pm on SUNDAY!! I called your customer helpline gave them the details and was advised (ON YOUR SYSTEM) it states it has been delivered. It wasn't! I was advised it will have to be looked into and the store manager would contact me. He didn't! I understand if delivery is missing it requires looking into however to have an undertone that you must be wrong or dare I say lying! Is simply unacceptable. As Sainsbury simply ignored the first call, I tried again, waited for your customer services to contact the branch and was told very sorry but the system was down, all my details were left with the store and they would call, they told me the store was aware a couple of deliveries that hadn't been completed! Then guess what nearly 5 hours later and nothing!! This is a complete shambles, an embarrassment. I would like my delivery and an apology for the extremely poor, service (or as in this situation lack off). You will have my details as I have spoken to customer services, I look forward to hearing from you with a resolution to this dreadful experience dealing with Sainsbury's
Dec 3, 2022
City where company is located (optional): Whitby
We regularly buy Sainsburys taste the difference reduced fat 2 skinny burgers.
When I cooked the burgers & bit into them the meat was like shoe leather, I was chewing for about 5 minutes, they were full of gristle & sinuses,I ended up giving it to the dogs because they were inedible, taste the difference is a premium product range which is supposed to be the best of the best, it turns out your burgers are made from scragg end ( which is rubbish beef), do your premium burgers are just expensive dog food, I will not be buying them again & I will be wary of anything claims to be taste the difference as it may be mediocre food
Oct 29, 2022
City where company is located (optional): London
I am writing to inform the manager of this service, about the following employees seen at The Sainsburys Supermarket, in Pinner, London. this person is a female, african/afro-caribbean origin, medium quite slim built, medium length hair tied back, wore specs, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, self-service assistant/other, seen at the point. this person is a male, asian origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, self-service assistant/other, seen at the point. I, assume, these persons are trouble makers. Please could you check for missing pennies/other, from the customers, taken by these persons and other store workers, at the till areas, between Jan-Sept 2022, immediately. customer