Sainsbury's complaints number & email.

The delivery never turned up! I was advised via text message that your delivery driver was running late you would however deliver asap. That was 6.12pm on SUNDAY!! I called your customer helpline gave them the details and was advised (ON YOUR SYSTEM) it states it has been delivered. It wasn't! I was advised it will have to be looked into and the store manager would contact me. He didn't! I understand if delivery is missing it requires looking into however to have an undertone that you must be wrong or dare I say lying! Is simply unacceptable. As Sainsbury simply ignored the first call, I tried again, waited for your customer services to contact the branch and was told very sorry but the system was down, all my details were left with the store and they would call, they told me the store was aware a couple of deliveries that hadn't been completed! Then guess what nearly 5 hours later and nothing!! This is a complete shambles, an embarrassment. I would like my delivery and an apology for the extremely poor, service (or as in this situation lack off). You will have my details as I have spoken to customer services, I look forward to hearing from you with a resolution to this dreadful experience dealing with Sainsbury's

We regularly buy Sainsburys taste the difference reduced fat 2 skinny burgers.
When I cooked the burgers & bit into them the meat was like shoe leather, I was chewing for about 5 minutes, they were full of gristle & sinuses,I ended up giving it to the dogs because they were inedible, taste the difference is a premium product range which is supposed to be the best of the best, it turns out your burgers are made from scragg end ( which is rubbish beef), do your premium burgers are just expensive dog food, I will not be buying them again & I will be wary of anything claims to be taste the difference as it may be mediocre food

I am writing to inform the manager of this service, about the following employees seen at The Sainsburys Supermarket, in Pinner, London. this person is a female, african/afro-caribbean origin, medium quite slim built, medium length hair tied back, wore specs, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, self-service assistant/other, seen at the point. this person is a male, asian origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, self-service assistant/other, seen at the point. I, assume, these persons are trouble makers. Please could you check for missing pennies/other, from the customers, taken by these persons and other store workers, at the till areas, between Jan-Sept 2022, immediately. customer

Pretty instant allergy to their night cream. It wasn't marked sensitive, but surely they shouldn't include ingredients that even a minority are allergic to.

I am writing to inform the manager of this service, about the following employees seen at The Sainsburys Supermarkets in London. 1, The Pinner Branch, this person is a female, euro origin, medium quite slim built, shoulder length hair, tied back, wore a store uniform/clothing and shoes, possibly aged between 35-45 years, store worker/other. Between 2016-2020, this person, deliberately, took a customers change or money needed to input inside the self-service point machine for scanned items. 2, The Kenton Branch, this person is a male, somali/africasn origin, medium quite slim built, wore a hat, store cleaning uniform/clothing and shoes, possibly aged between 35-45 years, cleaner/other, seen walking around the store to cause trouble to a non-aquaintance. He witchcrafts(spellbinds), people. this person is a male, asian origin, medium quite slim built, medium length hair, wore a security uniform/clothing and shoes, possibly aged between 40-50 years, seen, at the security point and walking around the store, to cause trouble to a customer. No aggravations were caused. Please could you check into these persons and their associates and for any negative behaviour from the customers at the main/self-service point, and for missing pennies/other items, between 1 Jan-18 August 2022, immediately. customer

The person they are using to give verification codes over the telephone does not speak very clearly they sound chinese and for someone who is hard of hearing it is difficult to say the least sainsbury ,s must have it in for the deaf

I am writing to inform the manager of this service, about an employee seen at The Sainsburys Supermarket, Willesden Green, London, on Saturday 19 February 2022, between 5.00-6.00pm. He is described as afro-caribbean/african origin, medium quite slim built, wore a hat, wore a security uniform/clothing and shoes, possibly aged between 50-60 years, security officer/other. This person attempted to witcraft a customer for no reason. Please could you check into this person and his associates immediately. customer

This store in west green rd, the colleagues is aggressive, and poor customer services.

Been online shopper since it started, trying to book delivery slot over Christmas period, still awake at midnight 29th Dec came on at midnight every slot was unavailable for every store within a 2 hour radius! Many friends switched to Tesco when they were unable to get a slot with Sainsburys they had used for years, wish I had done so also. So much for the delivery pass guaranteeing you slots at busy times!

There were no trolleys available at the trolly park outside the store and the ones inside were stuck together!! When I asked a colleague at the customer service stand she told me there were more in the car park trolly stands. I explained I was disabled and couldn’t walk all the way back out to retrieve one and could she please get some moved closer to their usual spot and she just served another customer! I’ve been back to this store plenty of times and the trolly availability issue seems to be a reoccurring theme!