Bensons for Beds Customer Service: Phone, Email, Contacts.

Bensons for Beds
Average rating:  
 5 reviews
 by William Guy
Durability of Mattress

Our Mattress is 3 years old with a so-called guarantee of 10 years, yet Bensons
are refusing to honor this Guarantee despite the mattress sagging badly both sides of the bed.
Since the mattress has a thick topper it does not show how deep the sagging is, even so our
string Test shows a 3.5cm sag.
In the Lay Test the Inspector positioned himself almost in the middle of the bed on the firmest part of the mattress on both sides and ultimately deemed the claim as false.
Prior to this I had always considered Bensons to be a reputable company and believed the 10 year Guarantee to be valid, very disappointed .
Because of the back problems partly caused by this mattress we will be forced to buy a new one, but it will never be from Bensons.

 by andrew
Customerservice

Terrible service still waiting on a side wooden panel 3 months later .
They really don’t give a stuff despite lots of calls and managers not getting back to you.

 by andrew
Replacement part

Despite waiting 10 weeks a part I paid for there is still no sign of this part for my sons bed.
Managers do not call you despite promises and staff still have no idea when the parts going to arrive.
Do not buy from this company

 by Amy Humphreys
Manager of Peterborough Brotherhood store
City where company is located (optional): Peterborough

Apsolutly appalling service at their Peterborough Brotherhood store. I have never been spoken to so rudely by a manager (David or Jim, he decided to use 2 different names when dealing with us!).
For 3 months now we have been stuck with an incorrect sofa bed, an order put through by David/Jim, he has refused to acknowledge the mistake or offer a adequate resolution.

 by Martine Davies
Bed base and mattress

I am still waiting for Bensons to refund me after a year,. I brought a new bed base and mattress which is faulty, Bensons will only replace the base and not the mattress. I want a full refund,they have finally acknowledged that the base was sold broken. I would not buy anything from them again. I am still waiting for the CEO to reply to my emails. I am in the process of contacting the press.

Phone number: 0333 222 6800

Email: enquiries@bensonsforbeds.co.uk

Head Office address: The Globe Centre, Accrington BB5 0RE, United Kingdom.

Bensons for Beds complaints number & email

Last updated on January 29th, 2024

How to make a Complaint to Bensons for Beds

Call 0333 222 6800 to make a complaint to Bensons for Beds about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.

Bensons for Beds complaint contacts like Phone, email and support form

Complaint via Phone number : 0333 222 6800

To place an order: 0800 048 5919

Complaint via Email : enquiries@bensonsforbeds.co.uk

Complaint via  Support Form : Bensons for Beds Support Form

Bensons for Beds complaint website : bensonsforbeds.co.uk

Tweet: BensonsForBeds

Corporate Head Office address

The Globe Centre, Accrington BB5 0RE, United Kingdom.

Also Read: Marisota complaints email & Phone number

Bensons for Beds Business Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed

About Bensons for Beds

Bensons for Beds is Britain’s largest bed retailer, offers a diverse range of beds frames, divans, mattresses and bedroom furniture.

Products & Services

Beds
Mattresses
Bedroom
Furniture

Also Read: Smarkets complaints email & Phone number

Hopefully, We helped you to get some genuine records for Bensons for Beds Complaint information.

Use below complaint form to discuss problems you have had with Bensons for Beds , or how they have handled your complaints. Initial complaints should be directed to Bensons for Beds directly. You can find complaint contact details for Bensons for Beds above.

People Also Ask

Q: Where is Bensons for Beds head office Address?
A: The Globe Centre, Accrington BB5 0RE, United Kingdom.

Q: Who is the CEO of Bensons for Beds Company?
A: Nick Collard was CEO of Bensons for Beds Company.

Q: What are Bensons for Beds Business Hours?
A: Monday – Friday 9am to 5pm and Saturday & Sunday was Closed.

Q: What is the Email of Bensons for Beds Company?
A: Email: enquiries@bensonsforbeds.co.uk.

 

Bensons for Beds Customer Complaints

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Bensons for Beds
Average rating:  
 5 reviews
 by William Guy
Durability of Mattress

Our Mattress is 3 years old with a so-called guarantee of 10 years, yet Bensons
are refusing to honor this Guarantee despite the mattress sagging badly both sides of the bed.
Since the mattress has a thick topper it does not show how deep the sagging is, even so our
string Test shows a 3.5cm sag.
In the Lay Test the Inspector positioned himself almost in the middle of the bed on the firmest part of the mattress on both sides and ultimately deemed the claim as false.
Prior to this I had always considered Bensons to be a reputable company and believed the 10 year Guarantee to be valid, very disappointed .
Because of the back problems partly caused by this mattress we will be forced to buy a new one, but it will never be from Bensons.

 by andrew
Customerservice

Terrible service still waiting on a side wooden panel 3 months later .
They really don’t give a stuff despite lots of calls and managers not getting back to you.

 by andrew
Replacement part

Despite waiting 10 weeks a part I paid for there is still no sign of this part for my sons bed.
Managers do not call you despite promises and staff still have no idea when the parts going to arrive.
Do not buy from this company

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