Stoke-on-Trent City Council complaints email & Phone number

Last updated on February 3rd, 2024

How to make a Complaint to Stoke-on-Trent City Council

Should you have to take things further, the ‘Contact Us’ section of the site presents a number of clearly laid out choices alongside a description of this complaints process.

It’s possible to choose between online or postal written contact, calling via 01782 234234.

Stoke-on-Trent City Council complaint contacts like Phone, email and support form

Complaint via Phone number : 01782 234234

The Complaint via Email : enquiries@stoke.gov.uk

Complaint via Support Form : Stoke-on-Trent City Council Support Form

Stoke-on-Trent City Council complaint website : www.stoke.gov.uk

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Corporate Head Office address

1 Federation Rd, Stoke-on-Trent ST6 4HU, UK

Also Read: South Northamptonshire Council complaints email & Phone number

Stoke-on-Trent City Council Business Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed

About Stoke-on-Trent City Council

Stoke-on-Trent City Council is the local jurisdiction of Stoke-on-Trent, a unitary authority in the West Midlands area. The council region elects 44 Councillors from 29 wards.

Products & Services

Council tax and benefits
Rubbish and recycling
Your council, your city
Libraries, sports and leisure
Planning and building
Housing and neighbourhoods
Schools and education
Roads, parking and travel
Children and families
Adult care and wellbeing
Births, marriages and deaths
Business

Also Read: South Norfolk District Council complaints email & Phone number

Hopefully, We helped you to get some genuine records for Stoke-on-Trent City Council Complaint information.

Use below complaint form to discuss problems you have had with Stoke-on-Trent City Council , or how they have handled your complaints. Initial complaints should be directed to Stoke-on-Trent City Council directly. You can find complaint contact details for Stoke-on-Trent City Council above.

Other Complaints

Stoke-on-Trent City Council

Average rating:

2 reviews

Theo Jenkins

Mar 28, 2024

by Theo Jenkins

I have had a good face-to-face experience with our council for approximately thirty years. They've been patient, kind, and helpful, and they usually take care of my visitation needs very quickly. Arriving worried, I left relieved.They did not provide details on the once-in-a-lifetime event on their website. Our Queen's Jubilee, and I'm really sad that there wasn't more information available about the festivities.

It is truly necessary to come together for this service. Since local councils must approve events and provide licences, among other things, I would expect them to keep us informed about all kinds of goings-on in the region. Many of these are located in public or authority venues. What if schoolchildren were included in their updates? or consumers of mental health services?

Oscar Moore

by Oscar Moore

When we arrived at the Stoke West Station parking lot, both of the machines were broken, and we couldn't leave. After making one contact with Stoke Council, a kind woman assured me she would assist and make sure the barrier was removed or the machines were fixed by the time I got back. twenty minutes from now.

On my way back to the car, I got a call, and sure enough, as I was leaving, the barrier was removed! Excellent service and very refreshing!
You should be proud of your girl in parking services; she is a true gem!

Stoke-on-Trent City Council Customer Complaints

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Stoke-on-Trent City Council Customer Service: Phone, Email, Contacts.