Specsavers complaints number & email.

Specsavers
Average rating:  
 2 reviews
by Mary Kennett on Specsavers
Services
City where company is located (optional): Gravesend Kent

I would like to make a complaint regarding the service I received this morning at the Gravesnd branch. I had an apt at 10.30 today Monday 6th July this was written on my receipt in which I had already paid £288.00. I was returning to the store for my glasses collection. I had no problem queuing outside , I was happy to stay there while she found my glasses in the circumstances we are all facing . However I was not happy about trying my glasses on outside the shop in full view of other customers, they needed adjusting at the frames which she adjusted for me . I was not even given a mirror to look at or given a card to read off to make sure they were OK being varifocals. I felt embarrassed standing outside as I thought this wasn't the service I expected . I told the assistant that I was not happy with her service and would be making a complaint. I also told her my glasses were ok but actually they are to tight , I walked away as I was not going to stand there any longer. I have been coming to Gravesend branch many years now and always had a great service , in the future I don't know . Regards Mary Kennett

by Mrs m haddon on Specsavers
Contact lenses
City where company is located (optional): Birmingham

Hi we have been calling the Shirley branch since 10.00 till 16.00 hours still now answer I spoke to 1 of the team on Friday last week and asked for them to be delivered across the road but no one came now the store is only open Tuesday and Thursday I have ran out of my contacts and no way of getting an answer of head office ore anyone else only the switch bored who said the line was ok but all you get is music all day can some one get me my contacts for me ASAP

Specsavers complaints number & email

Complaint Phone number: 0345 2020 241

Complaint Email:

Tweet: Specsavers

Website: https://www.specsavers.co.uk/

Head Office address: FREEPOST GU209, GUERNSEY, GY1 5SS

Get verified information about Specsavers complaints email & Phone number. If you need to make a complaint to the Specsavers, call 0345 2020 241. If you wish to take matters further, a range of contact options are shown on the website.

Last updated on July 23rd, 2019

How to make a Complaint to Specsavers

Call the Specsavers complaints line on 0345 2020 241. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.

You can choose between postal or online written contact, phoning via 0345 2020 241.
 
 

Specsavers complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 2020 241

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Specsavers Support Form

Specsavers complaint website : www.specsavers.co.uk

Tweet: Specsavers

Corporate Head Office address

FREEPOST GU209
GUERNSEY
GY1 5SS
 
 
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About Specsavers

Specsavers Optical Group Ltd is a British multinational optical retail chain, which operates mainly in the British Isles, Australasia and the Nordic countries. The chain offers optician services for eyesight testing and sells glasses, sunglasses, and contact lenses. It also sells hearing aids.
 
 

Products & Services

Spectacles
Contact lenses
Hearing aids
Domiciliary sight tests
 
 
Also Read: NHS England complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Specsavers Complaint information.

Use below complaint form to discuss problems you have had with Specsavers, or how they have handled your complaints. Initial complaints should be directed to Specsavers directly. You can find complaint contact details for Specsavers above.
 

 

Specsavers Customer Complaints

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Specsavers
Average rating:  
 2 reviews
by Mary Kennett on Specsavers
Services
City where company is located (optional): Gravesend Kent

I would like to make a complaint regarding the service I received this morning at the Gravesnd branch. I had an apt at 10.30 today Monday 6th July this was written on my receipt in which I had already paid £288.00. I was returning to the store for my glasses collection. I had no problem queuing outside , I was happy to stay there while she found my glasses in the circumstances we are all facing . However I was not happy about trying my glasses on outside the shop in full view of other customers, they needed adjusting at the frames which she adjusted for me . I was not even given a mirror to look at or given a card to read off to make sure they were OK being varifocals. I felt embarrassed standing outside as I thought this wasn't the service I expected . I told the assistant that I was not happy with her service and would be making a complaint. I also told her my glasses were ok but actually they are to tight , I walked away as I was not going to stand there any longer. I have been coming to Gravesend branch many years now and always had a great service , in the future I don't know . Regards Mary Kennett

by Mrs m haddon on Specsavers
Contact lenses
City where company is located (optional): Birmingham

Hi we have been calling the Shirley branch since 10.00 till 16.00 hours still now answer I spoke to 1 of the team on Friday last week and asked for them to be delivered across the road but no one came now the store is only open Tuesday and Thursday I have ran out of my contacts and no way of getting an answer of head office ore anyone else only the switch bored who said the line was ok but all you get is music all day can some one get me my contacts for me ASAP

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